Welcome to the Chargebee application's service status page. Here, you will find transparent and up-to-date information about the health and availability of our services.
API Endpoints
?
Operational
90 days ago
99.99
% uptime
Today
API (US)
Operational
90 days ago
99.99
% uptime
Today
API (EU)
Operational
90 days ago
99.99
% uptime
Today
API (AU)
Operational
90 days ago
99.99
% uptime
Today
Checkout
?
Operational
90 days ago
100.0
% uptime
Today
Checkout (US)
Operational
90 days ago
100.0
% uptime
Today
Checkout (EU)
Operational
90 days ago
100.0
% uptime
Today
Checkout (AU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks
?
Operational
90 days ago
100.0
% uptime
Today
Webhooks (US)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (EU)
Operational
90 days ago
100.0
% uptime
Today
Webhooks (AU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (US)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (EU)
Operational
90 days ago
100.0
% uptime
Today
Email Notifications (AU)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Processing
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (US)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (EU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee Test Gateway (AU)
Operational
90 days ago
100.0
% uptime
Today
Braintree Gateway API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Secondary API
Operational
90 days ago
100.0
% uptime
Today
Spreedly Core Transactional API
Operational
90 days ago
100.0
% uptime
Today
Stripe API
Operational
90 days ago
100.0
% uptime
Today
Authorize.net
Operational
90 days ago
100.0
% uptime
Today
Razorpay
Operational
90 days ago
100.0
% uptime
Today
PayPal Payment Services
Operational
90 days ago
100.0
% uptime
Today
Adyen
Operational
90 days ago
100.0
% uptime
Today
Checkout.com
Operational
90 days ago
100.0
% uptime
Today
GoCardless
Operational
90 days ago
100.0
% uptime
Today
Mollie
Operational
90 days ago
100.0
% uptime
Today
Global Payments
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payments
Operational
90 days ago
100.0
% uptime
Today
Pin Payments
Operational
90 days ago
100.0
% uptime
Today
Moneris
Operational
90 days ago
100.0
% uptime
Today
BlueSnap
Operational
90 days ago
100.0
% uptime
Today
eWay Rapid
Operational
90 days ago
100.0
% uptime
Today
Worldpay
Operational
90 days ago
100.0
% uptime
Today
Elavon
Operational
90 days ago
100.0
% uptime
Today
BluePay
Operational
90 days ago
100.0
% uptime
Today
Sage Pay
Operational
90 days ago
100.0
% uptime
Today
Paymill
Operational
90 days ago
100.0
% uptime
Today
Bambora
Operational
90 days ago
100.0
% uptime
Today
Cybersource EU
Operational
90 days ago
100.0
% uptime
Today
Bank of America
Operational
90 days ago
100.0
% uptime
Today
NMI Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Sandbox (US)
Operational
90 days ago
100.0
% uptime
Today
Sandbox (EU)
Operational
90 days ago
100.0
% uptime
Today
Sandbox (AU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee UI
?
Operational
90 days ago
99.99
% uptime
Today
Admin Console (US)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (EU)
Operational
90 days ago
100.0
% uptime
Today
Admin Console (AU)
Operational
90 days ago
99.99
% uptime
Today
Self-Serve Portal
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Self-Serve Portal (AU)
Operational
90 days ago
100.0
% uptime
Today
Mobile Subscriptions
?
Operational
90 days ago
100.0
% uptime
Today
Apple Store
Operational
90 days ago
100.0
% uptime
Today
Google Play
Operational
90 days ago
100.0
% uptime
Today
Identity and Access Management
?
Operational
90 days ago
100.0
% uptime
Today
IAM (US)
Operational
90 days ago
100.0
% uptime
Today
IAM (EU)
Operational
90 days ago
100.0
% uptime
Today
IAM (AU)
Operational
90 days ago
100.0
% uptime
Today
Reports And Analytics
?
Operational
90 days ago
99.99
% uptime
Today
Dashboard (US)
Operational
90 days ago
100.0
% uptime
Today
Dashboard (EU)
Operational
90 days ago
99.99
% uptime
Today
Dashboard (AU)
Operational
90 days ago
100.0
% uptime
Today
Chargebee RevRec
?
Operational
90 days ago
100.0
% uptime
Today
Accounting Services
?
Operational
90 days ago
100.0
% uptime
Today
Reporting and Analytics
?
Operational
90 days ago
100.0
% uptime
Today
Chargebee Receivables
?
Operational
90 days ago
100.0
% uptime
Today
Receivables UI
Operational
90 days ago
100.0
% uptime
Today
Receivables API
Operational
90 days ago
100.0
% uptime
Today
Third Party Integrations
?
Operational
90 days ago
99.99
% uptime
Today
Salesforce
Operational
90 days ago
100.0
% uptime
Today
HubSpot
Operational
90 days ago
99.99
% uptime
Today
Pipedrive
Operational
90 days ago
100.0
% uptime
Today
HubSpot Quote-to-Cash
Operational
90 days ago
100.0
% uptime
Today
QuickBooks
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Sage Intacct
Operational
90 days ago
100.0
% uptime
Today
Oracle NetSuite
Operational
90 days ago
100.0
% uptime
Today
Avalara
Operational
90 days ago
100.0
% uptime
Today
TaxJar
Operational
90 days ago
100.0
% uptime
Today
Anrok
Operational
90 days ago
100.0
% uptime
Today
Vertex
Operational
90 days ago
100.0
% uptime
Today
Slack Apps/Integrations/APIs
Operational
90 days ago
100.0
% uptime
Today
Product Documentation
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have confirmed that this issue has been resolved, and customers are no longer experiencing any errors in the Revenue Story Dashboard. We apologize for any inconvenience.
Apr 23, 12:00 UTC
Investigating -
Since 09:00 UTC, we have been experiencing timeouts for multiple metrics, causing interruptions in the Revenue Story dashboard's functionality. Our team has been diligently working on restoring the services to full functionality.
Apr 23, 10:36 UTC
Resolved -
We discovered a problem that affected the template of a few email notifications. Unfortunately, some emails were missing the "Update Payment" button/link, which could have caused inconvenience.
We have fixed the problem and ensured that the "Update Payment" button is included in all affected email notifications. We sincerely apologize for any inconvenience or disruption that this issue may have caused you.
Apr 23, 08:31 UTC
Resolved -
A recent upgrade to the 2019 version of the Stripe API led to transaction failures for 0.001% of EU merchants using Ideal payment methods. The root cause was traced to this upgrade, prompting a decision to revert to the 2013 version of the API to stabilize operations. We apologize for any inconvenience caused to affected merchants.
Apr 17, 13:18 UTC