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Summer 2022 Product Updates: Monetize Effectively and Sail Through Market Turbulence

Chargebee's Summer 2022 Product Release is here to help you make your existing customers stay with you, find value in your offerings, and continue paying you. 

CFO vs Finance Controller: Who(m) Does your SaaS Business Need?

Well, this is one of those questions that has no short answer.  The shortest way to describe the difference between the CFO and the controller role is this quote from a research report by EY: ‘The difference between the CFO and the financial controller is that the latter is more like the financial operating officer. …

What Is Revenue Leakage, and How Do You Stop It?

It’s estimated that 42% of businesses experience revenue leakage, sometimes at a staggering rate. In fact, companies lose an average of 9% of their annual revenue through revenue leakage. Which is disappointing, since money lost in leakage is essentially what your business should have rightfully earned. Fortunately, there are solutions that can plug those gaps. …

3 Cancellation Flow Examples to Reduce Customer Churn

Often, the difference between a customer with churn intent and a truly disgruntled ex-customer, is the fine thread we call the ‘cancellation flow.’ It is your Hail Mary(!), the  final attempt at winning back your customer’s trust when all else – which is to say ‘their experience with your product’ – has failed. It is …

23 Xero Integrations and Add-Ons for Your Business

Since 2006, Xero automated the problem of high-performance business accounting, amassing 3.5 million subscribers, to become one of the most popular business accounting platforms in the market. It also focused squarely on product intuitives in order to transform, what is essentially a complex problem, into a simple plug-and-play feature for small business owners and accountants …

Xero or Sage: Choosing the Right Accounting Software for your Business.

Keeping track of your company’s finances is very important. This includes but is not limited to tracking what you’re bringing in, but also being able to capitalize on time-based profitability, and keeping your data handy for the IRS.  That’s why you need to make sure that you have the best accounting software available that meets …

Why are customers canceling? Top reasons and how to prevent it

You’ve probably heard (or found out the hard way) how much more expensive it is to acquire a new customer than to retain an existing one. You’re also aware that churn is among the critical metrics for profitability, and customer retention is crucial to expand the lifetime revenue (LTV) of acquired customers. By some accounts, …

Is ERP Software the Answer for Managing Subscription Revenue Recognition?

As subscription businesses continue to grow at a rapid rate (500% in the last seven years), so do the revenue recognition challenges and compliance bottlenecks. While ERP software is often thought of as an answer to these challenges faced by subscription companies, is it really the best solution?  In this post, we’ll take a close …