Clearing The Financing Hump When You’re a ‘Non-VC-Compatible’ SaaS Company
Being 'Non-VC-compatible' shouldn't become the exit sign for opportunities. Here are some alternative SaaS financing options that you should know about.
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Rethinking Transactional Emails - How to Ace Them, and Why You Should Do It
There's more to transactional emails than you think. Here's how to strike gold with them.
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Failed Payments and Involuntary Churn - The Definitive Guide
Implement these tactics at every stage of the payment failure life cycle to optimize your revenue recovery, recover as many failed payments as possible, and fight involuntary churn.
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From Unit Economics To Negative Churn: Hitchhiking To SaaS Growth
From Unit Economics to expansion MRR to negative churn, meet the SaaS characters and metrics that make, break and change the course of your SaaS growth journey.
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SaaS Metrics: It's never about the numbers. It's what we make of them.
SaaS metrics tell us what happened, when it happened, and leave us longing for the why. How do we make of them, what we make of them? Let’s find out.
Continue ReadingHow to Experiment with SaaS Pricing Strategies - Teardowns of Shopify, Zendesk, and StatusPage
Learn how how these well-known SaaS players plan, test, learn, repeat, and nail their pricing games every year.
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Making Product Discovery Work in Small Teams
Product discovery doesn't just happen. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it.
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How to Champion your Customers' Values
The road to 'badass' customers is paved with a deep grasp of unspoken ambitions, and a series of deeds and deliberations that power their progress. Here's how Help Scout treads it.
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Chargebee Product Update - Stripe ACH, Reconciliation, A/R Aging Report and more
Everything we built in February is meant to be a time saver. Check out our product updates in February.
Continue ReadingFrom Scrum to Support - How Pipedrive Pulls off Its Massive Localization Wins
30,000 customers. 140+ countries. 11 languages. Here's how Pipedrive pulls it off.
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