SaaS Metrics: Expiring Knowledge and What We Make of It
SaaS metrics tell us what happened, when it happened, and leave us longing for the why. How do we make of them, what we make of them? Let’s find out.
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How to Experiment with SaaS Pricing Strategies - Teardowns of Shopify, Zendesk, and StatusPage
Learn how how these well-known SaaS players plan, test, learn, repeat, and nail their pricing games every year.
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Making Product Discovery Work in Small Teams
Product discovery doesn't just happen. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it.
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How to Champion your Customers' Values
The road to 'badass' customers is paved with a deep grasp of unspoken ambitions, and a series of deeds and deliberations that power their progress. Here's how Help Scout treads it.
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Chargebee Product Update - Stripe ACH, Reconciliation, A/R Aging Report and more
Everything we built in February is meant to be a time saver. Check out our product updates in February.
Continue ReadingFrom Scrum to Support - How Pipedrive Pulls off Its Massive Localization Wins
30,000 customers. 140+ countries. 11 languages. Here's how Pipedrive pulls it off.
Continue ReadingPrice Localization: When Selling in Global Markets, Goes Beyond Currency
With the internet, everything is global. And for businesses without borders, price localization matters, beyond just the currency type.
Continue ReadingStep Up Your Global Game with Multi-Currency Support
Scale faster in new global territories with the Multi-currency Pricing feature.
Continue ReadingIntroducing Multi-Lingual Support: Because it's a Small World
You need to go local to actually go global
Continue ReadingLocalization - Through The Language Glass
Embarking on the localization journey? Here are a few thoughts about language, from people who inherit new worlds at will with a piece of paper and a pen.
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