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Summer 2022 Product Updates: Monetize Effectively and Sail Through Market Turbulence

Chargebee's Summer 2022 Product Release is here to help you make your existing customers stay with you, find value in your offerings, and continue paying you. 

The Billing Wars: Starring The Finance and Dev Teams

It was the end of the month.  At a late-stage VC-backed business we currently work with, the finance and development teams locked horns in an accountability battle – a chaotic ‘Billing War.’ Spears were flung, and shields were raised. The finance team was agitated by the inaccuracies of an archaic billing system the developers had …

6 Ways to Retain Subscribers Before They Cancel

The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?

6 Best Practices for Optimizing a Deflection Funnel

1) Build an Online Funnel and Measure it NY State and California have passed consumer protection laws that make it required for companies who offer online purchase of subscriptions to offer an online cancellation option. In addition, customers, by a strong majority, prefer an online cancellation flow (according to a Chargebee Retention 2021 state of …

Why Retention is the Bedrock of High Subscriber Growth

There are two kinds of companies – ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And how can you take your retention game a notch higher? All answers here.