The Top 5 SaaS metrics that every CFO needs to combat the pandemic-triggered recession plus its uncertainties.

According to Bain and Co., a customer retention increase of 5% can increase a company’s profitability by 75%. This is exactly why SaaS businesses need to ace customer retention to keep the revenue flowing. While many roadblocks in a renewal process can lead customers to churn, the most hurtful is a ‘Payment Failure’.  A failed …

Continue reading “How to Avoid SaaS Failed Payments: The Ultimate Guide”

“If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.”  – Executive Vice President (Product Management)  An eerie silence engulfed a startup’s board meeting.  The leadership wanted to understand the ‘why’ of subscriber churn. But, it was …

Continue reading “How a Modern Mobile App Fueled Subscription Revenue with Chargebee”

It was the end of the month.  At a late-stage VC-backed business we currently work with, the finance and development teams locked horns in an accountability battle – a chaotic ‘Billing War.’ Spears were flung, and shields were raised. The finance team was agitated by the inaccuracies of an archaic billing system the developers had …

Continue reading “The Billing Wars: Starring The Finance and Dev Teams”

Gone are the days when finance teams were happy being backstage coordinators, happy to hand in numbers when asked. They have clearly broken the mold to take center stage and become strategic partners for business growth. Today with businesses facing economic pressures, driving profitability by enabling efficient revenue practices has become more crucial than ever. …

Continue reading “How the Finance Team Drove IPO-readiness at a Leading SaaS Business”

Accounting software for your business can be an invaluable tool for managing your expenses, monitoring your financial health, paying taxes, and more. Or it can be a frustrating time suck. It all comes down to the tool you choose. For example: Does the software give you the information you need? Does your team have the …

Continue reading “Xero or Quickbooks: Which is Right for You?”

An organization’s cash flow is its lifeblood. And at its heart lies collecting dues on time. Improper accounts receivable management – either through manual processes or ineffective automation – can only complicate the process due to human errors, inaccuracies, and delays, leading to severely clogged collections. In the era of the shifting financial landscape, the …

Continue reading “6 Best Practices For Accounts Receivable Automation”

Run pricing and packaging experiments without developer dependency, expand into newer markets, improve your sales workflows, and move the needle on your top-line growth.

You convince yourself that your in-house billing system is fiiinnnee, until one day – it isn’t.