User onboarding emails are built around buttons that lure users to the app. Here's how you can build your emails around something better—user/product fit.
Don’t move fast and break things. Move Slow & Make Things. Chargebee+QuickBooks pulls your recurring billing & subscription accounting out of the dark ages.
User onboarding is crafting the first mile of a user’s journey with your product. Can you apply everything that works within it to your nth?
Lessons from Michelin, Google, and certain other SaaS companies that got their pricing right.
There are three strategies you can use to turn good questions into good asks—gradual engagement, information priming, and immediate impact delivery.
The tiny details in user onboarding make the difference between good and great. It’s important we think about them and take time to get them right. Here’s something that can help.
Your billing system can improve customer retention by helping you build an engaging relationship outside your product. Here’s how.
Product discovery doesn’t just happen. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it.
30,000 customers. 140+ countries. 11 languages. Here’s how Pipedrive pulls it off.
A way to approach the Product Management process with a blend of inquisitiveness, empathy, and a pinch of Alan Turing wisdom.
What surrounds us, affects us. What we design, they say, designs us back. Environments are the silent wardens of almost everything.
Understanding what makes pivots work isn’t just for startups. Because the ideas that they are built upon, concern: making things, failing, and succeeding.