User onboarding emails are built around buttons that lure users to the app. Here's how you can build your emails around something better—user/product fit.
Is growth an inevitable outcome of the SaaS model? Of course, not. But what does data tell us about companies that are making it so? Let’s find out.
Even though it’s one of the most popular alternative payment methods, PayPal isn’t the be-all and end-all of online payment processing. Here are the other popular payment methods that merchants can leverage instead of (and in addition to) PayPal.
Credit card declines can severely damage your bottom line. Apart from telling you how, this post breaks declines and error messages down. It also offers tactics to help minimize declines and recover any revenue that might be lost as a result of them.
Comparing credit card merchant services and payment gateways? Here’s an in-depth evaluation of the services, fees, and security options that each offer (downloadable infographic inside).
Learn what payment gateway providers are, how they work, why you (as a merchant) should care, and how you should care.
Lasting customer relationships sit at the heart of SaaS growth. In an increasingly competitive market, your billing system can be the wild card you never knew you had, helping you deliver the product you’ve poured your heart into all the better.
Lessons from Cirque du Soleil, AWS, and Chargebee’s personal bouts with the elusive model.
Billing systems are evolving to be more than invoicing utilities – they can be leveraged to acquire more customers. Here are six ways that you can use your billing system to widen your funnel.
Behind the question of whether a billing system can help your SaaS business grow is the question of what it means for a SaaS business to grow. This guide tackles both — it creates a model you can use to approach SaaS growth and a 360-degree view of how your billing system fits into it.
Scaling your SaaS billing system can be complex. Here’s the guide to making sure your subscriptions don’t suffer for it.
How friction improves UX in SaaS, how it helped Chargebee’s onboarding and activation flows, and the right way to handle positive, purpose-driven friction.