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Spring ’23 Product Updates: Unlock the Right Growth Levers to Thrive Through Economic Uncertainty

The threat of rising interest rates and the ongoing economic uncertainty have left businesses reevaluating spends and operating frugally. And, with conscious spending taking over the consumer mindset, customers are now postponing new purchases or subscription renewals unless it’s essential.  While it may be challenging to acquire new customers, it’s not impossible to ride out …

3 Cancellation Flow Examples to Reduce Customer Churn

Often, the difference between a customer with churn intent and a truly disgruntled ex-customer, is the fine thread we call the ‘cancellation flow.’ It is your Hail Mary(!), the  final attempt at winning back your customer’s trust when all else – which is to say ‘their experience with your product’ – has failed. It is …

23 Xero Integrations and Add-Ons for Your Business

Since 2006, Xero automated the problem of high-performance business accounting, amassing 3.5 million subscribers, to become one of the most popular business accounting platforms in the market. It also focused squarely on product intuitives in order to transform, what is essentially a complex problem, into a simple plug-and-play feature for small business owners and accountants …

Xero or Sage: Choosing the Right Accounting Software for your Business.

Keeping track of your company’s finances is very important. This includes but is not limited to tracking what you’re bringing in, but also being able to capitalize on time-based profitability, and keeping your data handy for the IRS.  That’s why you need to make sure that you have the best accounting software available that meets …

Why are customers canceling? Top reasons and how to prevent it

You’ve probably heard (or found out the hard way) how much more expensive it is to acquire a new customer than to retain an existing one. You’re also aware that churn is among the critical metrics for profitability, and customer retention is crucial to expand the lifetime revenue (LTV) of acquired customers. By some accounts, …

Is ERP Software the Answer for Managing Subscription Revenue Recognition?

As subscription businesses continue to grow at a rapid rate (500% in the last seven years), so do the revenue recognition challenges and compliance bottlenecks. While ERP software is often thought of as an answer to these challenges faced by subscription companies, is it really the best solution?  In this post, we’ll take a close …

Driving Sustainable Growth: Why ‘a seat at the table’ is no longer enough for CFOs

As businesses prepare for a looming recession, there is mounting pressure on CFOs to ensure financial stability. To maximize cash flow during economic turbulence, CFOs need to rethink value measurement and focus on improving operational efficiency with limited resources to steer the business ahead.  Finance leaders who champion change and capitalize on the benefits of …