Chargebee's SaaS Dispatch

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Decoding SaaS Metrics – Average Revenue Per User (ARPU)

In this new series, my aim is to make SaaS Metrics very simple to understand. Here's step 2 in the series where we decode ARPU or Average Revenue Per User.

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Written By
Bhargavi P


15 great articles about SaaS product management

When it comes to SaaS, product management is more than just building a good product. Take a look at this curated list of 15 great articles on the topic.

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Written By
John Solomon


The only SaaS management resources you will ever need

SaaS companies need a lot of “behind the scenes” work to get their products known in the market. Here is a curated a list of resources that will help to kickstart and augment your efforts.

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Written By
John Solomon


Starting up in Australia? Apps and services you need to know.

While starting up there are a lot of things to take into consideration. We thought we could make that process easier for you. Here are some applications to help you get started.

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Written By
Bhargavi P


The Murky World of Chargebacks

‘Chargebacks!’ The chiefest and the greatest terror filling phenomenon of online merchants worldwide. If you haven’t heard of chargebacks before and assumed they were just too insignificant to be mentioned, you are gravely mistaken because sooner or later you will have your chargeback horror story to tell. Here's few things to arm you better against chargebacks.

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Written By
Sravan Kumar


How social media could help you win the Game of Thrones

Winning the marketing game with social media is all about adding value to your prospects. Whether your goals is to improve customer service, drive traffic or get more sales, the bottom line is that your activities should be related at making the lives of your target prospects easier.

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Written By
John Solomon


Challenges that follow after implementing a Subscription Billing System

To accept credit card payments online, most startups look for billing solutions that can handle recurring billing. However, billing is not the only function that needs to addressed. Other crucial functions such as accurate financial reporting and deferred revenue are part and parcel of the company’s financial management. Here are some challenges you should consider while implementing a subscription billing system.

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Written By
John Solomon


5 Facts About Recurring Billing Business (#SaaS) Everyone Thinks Are True

Honestly, building a successful SaaS business is more of hard work, long nights with coffee and the constant pressure to match up to or outperform competitors. The sad truth is that 80 percent of the successful SaaS startup stories you will hear, you never get the other side of the story. The advantages of a recurring revenue business model are clear. However, is the business model a magic pill to success?

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Written By
John Solomon


It did what? 10 secrets about content marketing in the world of #SaaS

Content marketing involves more than just creating content for the sake of it. The marketing must be approached in a planned and targeted manner. An in-depth understanding of content marketing strategies and correct implementation is crucial to positive lead generation. Here are 10 major things you should know about content marketing for SaaS.

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Written By
John Solomon

Subscription Economy and Customer Experience: How paying by the month ensured you got the best service.

Customer Success Managers act as a bridge between traditional sales and customer service by proactively engaging customers and making sure they keep coming back to you. But at the end of the day, the subscription economy just reinforces one of the oldest truths in business; it pays to keep your customers happy. Literally.

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Written By
Vikram Bhaskaran