Chargebee's SaaS Dispatch

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Subscription Economy and Customer Experience: How paying by the month ensured you got the best service.

Customer Success Managers act as a bridge between traditional sales and customer service by proactively engaging customers and making sure they keep coming back to you. But at the end of the day, the subscription economy just reinforces one of the oldest truths in business; it pays to keep your customers happy. Literally.

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Written By
Vikram Bhaskaran


Australia GST 101 for SaaS Founders

Business tax in Australia is known as the Goods and Sales Tax (GST). Here’s what you need to know for SaaS startup founders. The GST rules are evolving and are expected to change in line with new EU VAT regulations. This means GST could also be applied based on billing location of buyer than just seller.

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Written By
John Solomon


Automated recurring system and the impact on revenues - a quick primer

Automated billing systems help you have a better outlook of your revenues at any particular time. With a good solution, you also improve efficiency of your business and free time to attend to important core matters such as product development, global subscriber base support and so on.

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Written By
John Solomon


Why you don’t have to pour thousands of dollars to implement your subscription billing software?

Given the time and resources, any company can build their own recurring billing software. However, the benefits of buying far outweigh those of building, especially for startups or companies looking to keep their costs down. Here are some of the reasons why you should opt for already-existing solution rather than build your own billing software.

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Written By
John Solomon


3 must have features in your subscription billing software

A recurring billing software should improve efficiency by making it easy for you to collect online payments. When looking for automated recurring billing, make sure the solution you go for has these vital features.

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Written By
John Solomon


The pros and cons of hosted checkout for recurring payments

Hosted checkout pages make it easy for businesses to start accepting orders online. However, they can also limit conversions especially if they cannot be customized. Here's what you should check before choosing a subscription payment provider, ensure that you will be able to customize the checkout pages.

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Written By
John Solomon


Decoding SAAS metrics – Lifetime Value of a Customer (LTV)

In this new series, my aim is to make SaaS Metrics very simple to understand. Here's step 2 in the series where we decode LTV or Life Time Value of a customer.

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Written By
Bhargavi P


Does your hosted checkout page fit into your website canvas?

According to MarketSherpa, up to 59% of would be customers do not complete the checkout process on e-commerce websites. You might have the best product or service in your industry, however, if your website offers a poor checkout experience, your sales will suffer.

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Written By
John Solomon


Why vaulting your credit card externally is super important for recurring payments?

Learn why the merits of an external PCI compliant credit card vault, always outweigh the gains of building your own storage solution.

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Written By
John Solomon


What’s new ChargeBee? Coupon codes for referrals, future subscriptions, PDF invoices and loads more…

We’ve been super busy the last couple of weeks and plan to keep the momentum going. And what have we been doing? Well, 13 new feature additions, 11 enhancements and 2 bug fixes.

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Written By
Joe Daniel