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From Unit Economics To Negative Churn: Hitchhiking To SaaS Growth

The singularity of Negative Churn

From Unit Economics to expansion MRR to negative churn, meet the SaaS characters and metrics that make, break and change the course of your SaaS growth journey.

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Written By
Sharan Suresh


SaaS Metrics: It's never about the numbers. It's what we make of them.

Saas Metrics

SaaS metrics tell us what happened, when it happened, and leave us longing for the why. How do we make of them, what we make of them? Let’s find out.

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Written By
Akash Sharma


How to Experiment with SaaS Pricing Strategies - Teardowns of Shopify, Zendesk, and StatusPage

Saas Pricing Strategies

Learn how how these well-known SaaS players plan, test, learn, repeat, and nail their pricing games every year.

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Written By
Sadhana Balaji


Making Product Discovery Work in Small Teams

Making Product Discovery work

Product discovery doesn't just happen. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it.

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Written By
Sofia Quintero


How to Champion your Customers' Values

Champion your Customers' Values

The road to 'badass' customers is paved with a deep grasp of unspoken ambitions, and a series of deeds and deliberations that power their progress. Here's how Help Scout treads it.

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Written By
Emily Triplett Lentz


Chargebee Product Update - Stripe ACH, Reconciliation, A/R Aging Report and more

February Releases from Chargebee

Everything we built in February is meant to be a time saver. Check out our product updates in February.

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Written By
Divya Ganesan


From Scrum to Support - How Pipedrive Pulls off Its Massive Localization Wins

Pipedrive Localization

30,000 customers. 140+ countries. 11 languages. Here's how Pipedrive pulls it off.

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Written By
Sadhana Balaji


Price Localization: When Selling in Global Markets, Goes Beyond Currency

Price Localization

With the internet, everything is global. And for businesses without borders, price localization matters, beyond just the currency type.

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Written By
Divya Ganesan


Step Up Your Global Game with Multi-Currency Support

Multi-Currency Support

Scale faster in new global territories with the Multi-currency Pricing feature.

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Written By
Divya Ganesan


Introducing Multi-Lingual Support: Because it's a Small World

Multi-Lingual Support

You need to go local to actually go global

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Written By
Divya Ganesan