Chargebee's SaaS Dispatch

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4 ways to keep your customers engaged in Subscription business

PPC campaigns, content marketing, SEO and a dozen other channels are used to acquire customers. Though, the real work begins once the acquisition process is complete, as you'd have to strive hard for retention and ensure that customers are getting a lot more than what they'd signed up for.

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Written By
John Solomon


5 lessons to be learned from salesforce.com for any subscription business

From Marc Benioff's idea to becoming one of the most successful SaaS companies on the planet, Salesforce.com's meteoric rise has plenty of lessons for any business based on the subscription model.

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Written By
John Solomon


Role of a Customer Success Manager in a SaaS Company

Your customers are the real heroes. Learn about the factors for creating customer success programs that deliver positive results.

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Written By
John Solomon


Data portability – Whiteboard Monday

Credit Card portability - Why is it important for your business? How do you wiegh in the risks involved before deciding on a SaaS vendor?

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Written By
John Solomon


3 important factors to consider in your Go To Market Strategy for your Subscription businesses

Once your SaaS startup has gained some traction, how do you plan your way forward? Do you think automation of key functions like billing is important?

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Written By
John Solomon


5 ways to use transactional emails to your advantage in subscription business

Transactional emails should only go out when a transaction occurs, right? Wrong. There's no such rule. You can use these emails for - surveys, referrals, opt-ins, engagement, support and any other activity that can help you with customer success.

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Written By
John Solomon


Payment gateway integration options for startups in Thailand

Choosing a local payment gateway can lead to higher margins when compared to international options like PayPal and WorldPay. Here's a list of local payment gateways for startups in Thailand.

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Written By
John Solomon


Mobile Payment Provider options for merchants. Is it the future?

Smartphones are everywhere. More and more people use them to consume all sorts of content. Thus, they end up spending more time on their phones than any other device. At this stage, you cannot deny the importance of a business's ability to accept mobile payments.

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Written By
John Solomon


Payment Gateway Integration Options in Singapore

Businesses in Singapore make use of these popular payment gateways to accept payments in Singapore. Read about them here.

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Written By
John Solomon


Driving growth by managing customer churn

A high churn rate can be a death knell for startups. Learn how optimizing your pricing and increasing the revenue per customer can impact your startup's growth.

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Written By
John Solomon