Growth Operations Analyst

Chennai / Growth / Full-Time

Know someone that might be interested?

We're looking for an ops ninja who can help us build a data driven, automated engine that drives startup growth & virality.

You love startups, and using data and automation to solve their problems excites you. You wear multiple hats: the idea of being a data analyst, automation specialist, growth hacker and product analyst all at once doesn’t daunt you.

On a typical day, you’ll:

  • Build dashboards and track KPIs that will help us assess startup/SMB customer growth.
  • Support the Growth and Finance teams on revenue and engagement forecasting.
  • Prepare daily, weekly, and monthly KPI reports.
  • Ensure the Growth team has appropriate reporting, dashboards, and analytics with high-quality data.
  • Advocate best practices and tools and secure leadership buy-in.
  • Build scalable, automated workflows (for onboarding, nurturing & retention) and own the operations behind our startup growth stack (e.g. Hubspot, Freshsales, Mixpanel, etc.)
  • Work with internal stakeholders to define and deploy technology roadmaps.
  • Work with our internal business operations team to set roadmap priorities & build cases for automation.
  • Conduct ops reviews with internal stakeholders.

We hope you’ve got

  • Strong analytical skills and an ability to derive and articulate insights from data
  • Strong excel skills to retrieve and analyze data from disparate sources
  • Excellent interpersonal, communication, and presentation skills
  • Self-starter with an ability to work autonomously and learn quickly
  • Prior experience in a data analyst / data operations role is a plus
  • Experience with CRM or Marketing automation tools is a major plus

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