Manager - Analytics, Reporting & Data

Chennai / Product Management / Full-Time

Know someone that might be interested?

The Manager, Product Management will work both as an individual contributor and also a team lead to flesh out the requirements for Analytics, Reporting and Data with our customers and internal and external stakeholders.

Chargebee is looking for an exceptional and self-starter Manager, Product Management to help us shape the way subscription-based products and services are built, delivered, and managed. The Subscription Platform is growing and so is the team. We are trying to solve some of the biggest challenges faced by subscription-based businesses – to manage, grow, and retain their recurring revenue. As the Manager, Product Management, you will play a critical role to lead in the areas of Analytics, Reporting & Data. This role is based in Chennai and reports to the Senior Director, Head of Product - Subscription Platform & Analytics, based out of San Francisco.

We hope you’ve got

  • 7+ years of relevant, hands-on Product Management experience and demonstrated success at the leading Enterprise / B2B companies with minimum of 3+ years of experience leading teams.
  • Work experience in FinTech & SaaS space.
  • Extensive Experience in various Tools and Applications in the market for Analytics, Reporting, Data, ETL & Business Intelligence.
  • Good understanding of AI/ML, databases, data pipelines, and Big Data platforms.
  • Done competitive analysis and identify opportunities for differentiation.
  • Strong technical background - either software engineering or with ERP systems.
  • Deep empathy for users and a passion to deliver high-quality solutions and products that they love.
  • Strong problem-solving skills and a willingness to roll up your sleeves to get things done and a self-starter.
  • Solid understanding of the product development lifecycle and product management processes.
  • Strategic thinking and prioritization skills. Ability to make difficult tradeoff decisions, communicate decisively, and create a roadmap to achieve business goals.
  • Experience turning product vision and strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to inform product direction and prioritization.
  • Excellent communication, presentation, and collaboration skills.
  • Experience working effectively with cross-functional and across multiple time zones and countries.
  • BS / MS in Computer Science, MBA or equivalent work experience.

On a typical day you might

  • The Manager, Product Management will be responsible for Analytics, Reporting and Data of the Subscription Platform.
  • Will be responsible for Requirements, PRDs and User Stories of Analytics, Reporting & Data.
  • Will be an individual contributor and also responsible for leading a team of Product Managers in Chennai.
  • Will drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
  • Will be working closely with our customers and other stakeholders.
  • Will be working closely with Engineering, QA & delivery teams to see successful release, maintenance, product adoption and user engagement for your product area.
  • Will be working closely with the Customer Success, Customer Support, Marketing, Sales and Documentation team to deliver collaterals, go to market plans and documentation inputs needed by these and other teams.
  • Will develop a roadmap for your product area and be its evangelist for a cross-functional team of PMs, engineers, designers, and marketers.
  • Will take a data-driven approach to defining success metrics, prioritizing requirements, and communicating plans, progress and success.
  • Will understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently.

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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