The Presales team functions as the technical face of Chargebee and assists the Sales team during prospective customer engagements.
Our primary responsibility is to work with Enterprise and SMB clients from US, Europe and Australia. We typically work on a diverse set of requirements from industries like SaaS, E-Commerce, Banking/ Finance and more.
To be good at our job, we must be fully aware of the latest and greatest about our product as well as what our competition is up to.
The cool thing about the role is that we get to interact with Product Managers, Engineers, Developer teams etc. on a daily basis. This helps us see every side of a customer’s problem. We gain a holistic understanding of the different challenges that each team in the company faces every day.
Our responsibility is to ensure that every large Enterprise/ SMB prospect