Presales Operations Analyst

Chennai / Presales / Full-Time

Know someone that might be interested?

We’re hiring an Operations Analyst whose primary focus will be to help improve the efficiency of the Presales team at Chargebee. On a day to day basis you will work on several business problems and solve them using a data-backed approach. You will work in an ever-changing environment where every day brings ambiguously defined problems, new challenges, and new opportunities.

We hope you’ve got

  • Good understanding of a SAAS sales cycle.
  • Very strong knowledge on Spreadsheets (Google docs, Excel, etc)
  • A person with a strong passion for designing processes that will scale
  • You have strong analytical abilities, love working with complex datasets and are able to extract actionable insights
  • Excellent with time management and meeting deadlines
  • Experience working with SaaS products related to Finance, Sales, Presales is a plus.
  • Min. 3 years of relevant business experience preferably in Sales/Revenue teams.
  • A good collaborator with experience in working with cross-functional teams
  • Excellent communication and listening skills. Someone who can easily understand business problems and also effectively communicate his/her findings and recommendations

On a typical day you might

  • Implement and optimize operational efficiencies in prospect engagements with relevant processes, tools, and data systems.
  • Build actionable reports for the team & individual performances.
  • Work toward automating processes & reporting
  • Evaluate data to understand workload distribution, suggest load balancing techniques, etc.
  • Support the leadership team with presentations and data requirements
  • Bring insights to the team based on your observation of the data. Be someone who can ask the right set of questions.
  • Evaluate new tools extensively and implement them for improving the efficiency of individuals/team(s). Analyze current tools and pave way for improvements

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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