Sales Operations Manager

Chennai / Sales / Full-Time

Know someone that might be interested?

We need a Sales Ops Manager who can
support our sales team and help it scale

Solve the challenges faced by our sales team with a mix of process, analytics, strategy and technology. Work with sales leaders to improve operational efficiency.

Scaling the Sales team needs:

Owning problems

There is a satisfaction to knowing you are responsible for making the sales team a little more efficient.

Imagination

So our solutions are not temporary. Switching quick fixes for more permanent solutions means understanding the challenges of a scaling sales team, and attacking it with an imaginative vision.

Attention to detailil

because truth is in the details.

The truth is in the details
- Stephen King

We hope you’ve got

  • Experience in Sales Operations & Strategy in a sales organization (SaaS preferred).
  • A minimum of 3+ years of total work experience.
  • A Bachelor’s Degree, at least.
  • Deep experience of implementing CRM systems.
  • Strong project management skills to lead projects with cross-functional team members in marketing/ product/ success/ finance/ support.
  • Strong analytical and spreadsheet (excel) skills.

In a typical week you would:

  • Provide thought leadership on sales operational excellence.
  • Identify critical issues impacting operations and strategy from metrics including productivity insights, lead-to-sales analysis, and segment/account trends.
  • Support sales leaders and finance on sales pipeline and forecasting.
  • Prepare daily, weekly, and monthly activity reports.
  • Ensure the sales team[s] has appropriate reporting, dashboards, and analytics with high-quality data.
  • Advocate best practices and tools and secure leadership buy-in.
  • Help drive adoption and oversee administration of enterprise business tools [(Freshsales)] CRM, calendar, emailing analytics.
  • Conduct ops review with sales leaders.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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