Tech Writer

Chennai Engineering Full time

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Chargebee’s technical writers create content for a global audience. When our users get stuck somewhere, they contact our super-efficient support desk. We want them to hit our documentation first and be able to find answers for their questions. We look at documentation as a mode of connecting with our users. So while we are sure help content is not something they would snuggle up on the couch with and read while sipping on a mug of hot chocolate, we are constantly working towards making our content ‘up’ their happiness quotient.

As a technical writer at Chargebee, you will:
  • Interact with internal teams to understand the product and the documentation requirements
  • Create high-quality content that meets applicable standards and is appropriate for our users
  • Come up with brilliant textual content for our app to ensure our UI doesn’t speak in Parseltongue
  • Create smart and snazzy video tutorials to walk our users through the product’s features
This job is for you if you:
  • Have admirable mastery over the English language
  • Have a flair and passion for writing. So much so that, if Godzilla were to chase you through the city, you would be able to type out a spiffing write-up on how to escape unnatural disasters, all the while running for your life
  • Have an eye for detail
  • Are a quick learner
  • Can make complex things sound simple
Extra points for:
  • Prior experience in technical communication
  • An elephant’s memory and an anaconda’s patience
  • Any bachelor’s degree