Join us on May 19th and 20th, 2021.

The summit welcomes

Most see Change as a villain. You sought it for its promise. Most cry ‘why me’ when you ask ‘What does it make possible?’ Most avoid it as an inconvenience. You champion it as an opportunity.
The Champions of Change Summit celebrates free-thinkers like you who move our world forward. Join us to learn, share, and keep championing change!
Stories from
Meet our Champions of Change
02 Days | 08 Sessions
10 Speakers
Day 1
May 19th
7:30 am - 8:15 am PT
Building a High-Performance Culture
Patty McCord has spent 14 years at Netflix as Chief Talent Officer experimenting with new ways to work and was instrumental in creating the Netflix Culture Deck. Patty's approach to talent and culture is deceptively simple: it's derived from 'common sense'. In an age where the way we work and interact has been disrupted beyond recognition, her approach is perhaps more timely than ever for us to learn from. Tune in to listen to Patty narrate her experience on building a high-performance culture.
May 19th
8:20 am - 9:00 am PT
Scaling with Empathy
Lauren Vaccarello is an award-winning marketing executive with a track record of accelerating revenue growth for the fastest growing SaaS companies in Silicon Valley & has held executive leadership roles at Box, AdRoll and Salesforce. While she excels at building scalable integrated campaigns that leverage cutting edge marketing techniques, Lauren admits the cornerstone of her success as a leader is being able to navigate the trials and tribulations of a scaleup journey with empathy. Join us for a refreshingly candid commentary on how to lead change with empathy in practice.
May 19th
9:05 am - 9:45 am PT
Customer Success for All Seasons
As the former COO at Gainsight, Allison Pickens scaled the company from infancy to a multi-product platform, creating the category of customer success software. She is the host of The Customer Success Podcast and a thought leader on go-to-market strategy for SaaS companies, having coached thousands of CEOs and executives at both Fortune 500 companies and born-in-the-cloud SaaS ventures. Join Allison to hear her story of championing change across various stages of a business - startup, scaleup, unicorn and beyond.
May 19th
10:30 am - 11:15 am PT
Building Moats through Communities
Move over pens and swords; Belief is here. Businesses that are able to bring together a market by underlining a shared sense of purpose and belief, create communities. And those are often the strongest moats a business can have. Creating one, let alone nurturing one, can be daunting though. Tune in to our panel of experts to learn how they created communities, ground up, that vouch for your brand because of their shared belief in your raison d'être.
Day 2
May 20th
08:30 am - 09:00 am PT
Change Breeds Opportunity
In the ever- changing world of customer experiences and demands, the customer always holds centerstage. As the CMO of Survey Monkey and from her previous roles at Lever, OpenTable and Linkedin, Leela knows that change drives the need for many things in the market - from building strong internal teams to serving evolving customer needs. She is here to share her anecdotes from her journey.
May 20th
09:05 am - 09:45 am PT
Leveraging Change as a Growth Accelerator
Mandy Cole is the founder of RiSE Accelerator, that helps sales organizations scale thoughtfully and maximize revenue. Having built and scaled organizations including the likes of Zenefits and LivingSocial to $750M+, Mandy specializes in GTM and customer lifecycle strategy for long term retention and growth. Listen to Mandy speak about the biggest challenges businesses face in their startup journey and how to turn those into opportunities to grow.
May 20th
09:50 am - 10:30 am PT
Changing for Scale
Having previously donned leadership roles at Digital Ocean and Influitive, Emmanuelle Skala is currently the SVP of Customer Success at Toast Inc.. As an advisor to multiple startups and a regular industry speaker, Emmanuelle advocates building for the future and planning ahead, ensuring to stay ahead of the curve. Listen to her spill the beans on common mistakes most hyper-growth companies commit and how she has managed to champion change at scale.