As an active user of Chargebee, if you are obsessing over revenue growth and exploring avenues to optimize for that, you need to have the right infrastructure, processes, and technology to support your strategy.
Chargebee was designed to aid you to run iterative experiments, help acquire more customers and scale internationally. And more importantly, to smooth and compliant workflows that promises accuracy and predictability.
Pricing Models and Billing Cycles
For a customer-driven subscription business, Chargebee abstracts billing complexities and lets you focus on what truly matters. From signup to cash or quote to cash, upsells, and product packaging, we rolled out various updates that let you automate various pricing models, and customize your invoice.
- Pricing Models -
Reflect your pricing in a way your customers derive value from you - through flat, usage-based, volume, and tiered pricing models.
- Calendar Billing -
Benefit from the ability to offer flexible billing and shipping dates, with accurate proration, and without breaking your calculator. Or your spreadsheet.
- Unbilled Charges -
Be it a mid-cycle upgrade or downgrade, or a mid-term addition of a one-time charge or an addon, you don’t have to bombard them with invoices. Just add it to unbilled charges for the next renewal.
Invoice customizations
A sound and tax-compliant invoicing system is paramount to have a sound accounting and financial operations. We built out a suite of invoice customization capabilities - so you can add the relevant data fields, format, and add a touch of personalization.
- Consolidated Invoicing -
Send out a single, neat invoice, for multiple subscriptions of the same customer, instead of multiple invoices for each subscription.
- Invoice Operations -
Apply excess payments, issue credits and refunds, create reverse invoices write off/void/delete/regenerate invoices. The options are abundant.
- Invoice Notes -
Add context and clarity to your invoices, with custom notes. You can add T&C, product guidelines or promotional offers. Or even a thank you note.
Additional Payment options
How much money are we leaving on the table? How do we plug revenue leakage? How can we solve for growing billing complexities as we scale to newer territories? Chargebee equips you with the tools to answer these questions.
- Multiple gateways -
Give your customers more ways to pay with Stripe, Braintree, Authorize.net, GoCardless, PayPal, and more.
- Multiple payment methods -
Don’t let the lack of payment options limit your reach. Allow for more than credit cards including ACH, Direct Debit, SEPA and more.
- Intelligent routing -
Facilitate global transactions at scale. Connect multiple accounts of the same payment gateway with Smart Routing.
Pro Tip: If you are using Stripe AND collecting offline payments, you could secure these high-value transactions with ACH Credit Transfer via Stripe and automatically reconcile your unpaid invoices in Chargebee. Your customizable invoice is equipped to add your virtual bank account information in a new section.
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Leads to Subscriptions to Books - CRM & Accounting Integrations
Your subscription lifecycle starts the moment a lead lands on your website. And continues until their revenue is accounted for in your books. It's our responsibility to make sure your process flows as seamlessly as possible through this cycle - from Lead to Ledger.
- Chargebee + Salesforce -
Your sales team can bridge the gap between sales and subscriptions. Provide an unmatched subscription experience to your prospects.
- Chargebee + QuickBooks/Xero -
With Chargebee’s account and tax integrations, your finance team can manage your business finances seamlessly.
Revenue Recognition and Deferred Revenue Reporting
Revenue reporting is going through an overhaul, across industries, geographies, and markets. ASC 606 dictates that companies must recognize revenue after transfer of service/goods, with an amount proportional to what has been delivered. This is particularly difficult for subscription businesses.
Chargebee handles the complexity of revenue recognition and deferred revenue reporting, by automating revenue management and aligning it with your other finance tools.
- Revenue Recognition -
Chargebee’s GAAP-compliant RevRec and Reporting addresses every subscription scenario that could possibly crop up.
- ASC 606-compliant RevRec with Chargebee + Softrax -
We are rolling out a beta program to roll out support for ASC 606-compliant revenue recognition reporting for your business. Sign up here.
Global Compliance and Security
Consent and transparency are the cornerstones for securing the personal data of EU citizens. And at Chargebee, we have held data security as a top priority and compliant with the latest laws, given the nature of information we deal with.
- EU GDPR Compliance -
From how we control your data to how we process it, Chargebee meets every requirement of GDPR rules.
- Consent Management -
Chargebee's Consent Management gives you powerful ways to capture and manage consent information from your customers.
- Personal Data Management -
Personal Data Management helps you align Chargebee with your customer data retention policies.