Fight Subscription Churn with the Chargebee Churn Management Suite

Churn

Curb revenue churn and retain your customers better by preempting failed payments

There’s some Churn that’s unavoidable. For everything else, there’s Chargebee.

Some customers churn because they’re dissatisfied with your service. But Card expiries, gateway issues, lack of payment options and low engagement? You shouldn’t let them get in the way of your customer retention.

Convert. Retain. Upgrade. Recover. With zero lines of code.
Optimize Revenue by Retaining Customers with Chargebee’s end-to-end Customer Churn Management Solution
Eliminate involuntary churn…

Reduce payment related churn with Chargebee’s Dunning Management and Revenue Recovery Suite.

  • Intelligent Payment Retries
  • Contextual email Notifications
  • Backup Payment Method.
Retain better with alternatives to cancellation…

Allow customers to temporarily pause their subscriptions and reactivate when they’re ready. Proactively drive subscription extensions and reactivations

  • Pause Subscriptions
  • Extend Subscriptions
  • Reactivate Subscriptions
Zenchef recovered 60% of formerly unpaid accounts with Chargebee’s Smart Dunning.
Offer flexible payment options…

“Never follow up before it’s due. Never forget to follow up when it’s due”. Don’t let late payments, long approval cycles and unpaid invoices come in the way of improving your collections.

  • Advance Invoices
  • Net D Payment Terms
  • One-click ‘Pay Now’
Get 360-degrees visibility into your Churn…

Chargebee’s homegrown subscription analytics tool - RevenueStory offers a deeper view and breakdown into your subscription churn with 20 KPIs+reports, using the Churn-watch dashboard

  • Churn Breakdown reports
  • Retention cohorts
  • Churn Metrics
Subscriptions at Scale. Globally. With Chargebee