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Update currency of an existing subscription

Problem statement

This article explains how to change the currency for existing subscriptions when you need customers to pay in a different currency than the one currently set on the plan.

Summary

If you are using Latest Product Catalog then please go to this link.

Solution

Plan currency is set at plan creation and cannot be changed after a plan is attached to a subscription. To move existing subscriptions to a new currency, create a new plan in the desired currency, create subscriptions on that plan, and cancel the old subscriptions.

image

If you have existing subscriptions for which you want to change the currency, you can

For Legacy Product Catalog (PC 1.0):

  1. Create a new plan in the currency you want.
  2. Create a subscription using the new plan (via UI or Create a subscription API).
  3. Cancel the existing subscription that used the old currency.

For more ways to create a subscription, see Creating subscriptions for plans without trial period.

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Important notes

Cancelling the old subscription affects churn metrics. Use this approach only when the move to the new currency is required.

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