If I disable E-invoicing, what happens to already scheduled e-invoices?

Scope

How to disable the E-invoicing setting?

Summary

E-invoices that are already scheduled will be sent. However, any updates done to the e-invoices that were previously generated will not be sent to customers.

Solution

Upon disabling e-invoicing in your Chargebee site, all your settings related to e-invoicing get deleted.

You will no longer be able to send e-invoices to your customers from Chargebee.

To disable the e-invoicing feature in your Chargebee site, follow these steps:

1. Click Settings > Configure Chargebee > E-invoicing.
2. On the E-invoicing configuration page, click Disable > Confirm.

Scheduled e-invoices will be sent whereas any changes to previously generated e-invoices will not reach customers.

If you restore E-invoicing again in Chargebee, you need to configure the feature for all your recipient countries along with their participant identifiers from scratch.

Related Documentation

Which countries support e-invoicing?

I am unable to enable e-invoicing feature on my Chargebee site