Getting Started

Building Blocks

Subscription Features

Localization

Invoices

Credits

Billing Features

Taxes

Payment Methods

Direct Debit Payments

Configuring Gateways

Fraud Management

Hosted Pages

Attach Additional Data

Migration

Open Source Resources

Other Features

API Integration

Third Party Integrations

Cart Abandonment 

Introduction 

Abandoned cart tracking allows you to measure how many visitors/customers leave the portal before completing a purchase, leaving items in the cart.

In this version, Chargebee will assist in tracking abandoned carts via Hosted Pages API.
Refer the API Documentation   for more.

Note

Cart Abandonment Reports and emails will be released in the upcoming iterations.
For pricing related information, check out the pricing page 

Cart Abandonment via Hosted Pages API 

A new attribute called ‘CheckoutInfo' helps Chargebee achieve this. It is added in the Hosted Pages resource.

The CheckoutInfo attribute has information about the customer (email, first name and last name) which can be used for retargeting and finding the reason for failure.

The keys that can be found in the CheckoutInfo are:

  • client_ip
  • order_value
  • currency
  • locale
  • coupon_actions : []
  • checkout_submit : []
  • vat_validation : []
  • order_items : []
  • subscription : {}
  • customer : {}
  • billing_address : {}
  • shipping_address : {}
  • shipping.ship.to.billing

How to Track Abandoned Carts 

To track abandoned carts, you can make use of Hosted Pages API attributes. To know more, refer Chargebee's solution article  .

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