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  1. Payments
  2. Dunning
  3. Articles and FAQ
  4. Dunning
  1. Payments
  2. Dunning
  3. Articles and FAQ
  4. Dunning

Which webhook event will trigger when invoice is in dunning?

Problem Statement

You want to know which webhook event to use when a credit card payment fails and the invoice enters dunning.

Solution

Use the payment_failed event and read the dunning_status parameter:

  • in_progress – Dunning is active
  • exhausted – Dunning attempts are complete but the invoice was not collected
  • success – Dunning retries succeeded and the invoice will be paid

Related Articles

A customer has updated their card after a failed dunning attempt, what happens now?
What are the effects of turning Off Dunning?
Which event marks the closing of the dunning period?

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