Subscription Billing Platform - The What, the Why and How to Choose

A comprehensive overview of subscription billing platform - key features, core functionalities, advantages and more.

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15000+ customers use Chargebee to scale hassle-free

A subscription billing platform helps you enhance your customer's experience, eliminate revenue leakage, discover new revenue potential, increase customer retention, and streamline the entire subscription lifecycle.

Why should you use a Subscription Billing Platform?

Billing and Operations are complex for subscription-based businesses.

Handle subscriptions with ease!

Serving customers in a subscription business can be tricky. With upgrades, cancellations, add-ons - keeping track and acting upon all these changes becomes challenging to say the least. A subscription management platform serves your customers’ ever evolving preferences at a flick of a button.

Price like a pro!

Are you overpriced or underpriced? You’ll never know your product’s worth without experimenting with pricing. Test multiple pricing options by adding, removing, bundling and grandfathering plans. Arrive at your ideal pricing sooner with a data-driven approach.

Data at your fingertips

Get intelligent dashboards with critical subscription KPIs for executive, sales, finance and marketing functions. Make use of valuable insights derived from metrics to make your data-driven decisions.

Increase Customer Retention

With inbuilt capabilities like coupon management, prorated billing, variable billing cycles, multiple payment methods - customer experience gets optimized in your billing process.

Explore Chargebee’s Subscription Billing Suite.

What are some traits of an ideal Subscription Billing Platform?

Simplicity and Complexity

Best of Both Worlds

From providing the customers a simple and seamless payment experience to handling complex tax calculations, prorations, varying billing cycles, and more, an ideal subscription billing platform should walk the fine line of balancing both complexity and simplicity.

Flexibility

Should cater to David and Goliath

A subscription billing platform is an integral part of your revenue workflow. As you grow, changes in processes and tools are inevitable. So, the ideal recurring billing software should be flexible and robust enough to support your needs today, tomorrow, and until the end of time.

Security & Compliance

The Silent Guardian you need & deserve…

New compliances like PSD2 / SCA pop up every other year. The best recurring billing solution easily adapts to this ever-changing land of compliances. Being SOC-1, SOC-2, and PCI compliant is the least any recurring billing software must possess to ensure your data security.

Essential features to look for in a Subscription Billing Platform

See how Chargebee handles your customer’s end-to-end subscription lifecycle

Smart Dunning System

Custom Billing Logic

Bill yearly, monthly or for any period — even days. Charge your customers based on usage, if your pricing strategy asks for it. Choose to renew billing cycles based on the date customers signed up on, or bill all customers on a specific date.

Learn more about Proration Handling
Learn more about Calendar Billing
Learn more about Usage Based Billing
Smart Dunning System

Robust Accounting and Invoicing System

Level up your invoicing with advance invoicing capabilities such as consolidated invoicing, advance invoicing, credit notes to manage refunds, and an inbuilt global tax management module.

As for accounting, a subscription billing platform should be capable of integrating with popular accounting software and keep your records in sync between multiple systems. This helps your finance team to generate reports more accurately and quickly without losing any precious data to manual errors

Learn more about Subscription Accounting system
Learn more about automated invoicing
Smart Dunning System

Subscription Management Platform

Manage trials, assign credits, issue refunds, make mid-subscription changes, and allow unscheduled billing. Get a unified view of all subscriptions and customer data in one place and bring more context in engaging with them. Roll out new subscription plans rapidly with flexible billing frequencies.

Learn more about Subscription Management
Smart Dunning System

Diversify and maximize payment collection

Processing your payments through just one payment gateway is literally setting yourself up for failure. You are potentially losing revenue from soft errors, customers who prefer different payment methods, and more. Don’t let your customers think twice at checkout. Give them every option possible from Credit Cards, PayPal, Amazon Pay, Direct Debit to Offline Payments like cheques. On average, a customer should have at least 4 different payment options.

Learn more about Recurring Payments

Why Chargebee is trusted by thousands of brands worldwide

Revenue Operations

Revenue Operations

From lead to ledger - Chargebee’s feature set spans much wider than just Billing Automation. You also get a dedicated subscription management system, revenue recognition engine and revenue operations suite literally for the same price bundled together.

Security

Security

Chargebee provides the state of security infrastructure for all your transactions. Being PCI, SOC-1, SOC-2, ISO compliant, you needn’t fret about your data being secure.

24x7 Customer Support

24x7 Customer Support

We ensure that customers are always well-taken care of, round the clock with our 24x7 customer support.

“Integration was easy and the customer support provided was excellent. This is huge considering how deficient many players in the space are.”
Best Reviewed. Always!

Best Reviewed. Always!

Nothing is more authentic than our users rating us as their #1 solution for recurring billing according to G2.

G2 Review

Automate your entire billing workflow at a great price

You can leverage the expertise of our consultation team to choose the right plan

Rise

For agile startups that want to grow their revenue with quick experiments and data-driven decision making.

Scale

For fast-growth scaleups that want to grow by maximizing efficiencies in their revenue operations.

Enterprise

For large businesses looking for enterprise-class compliance while diversifying revenue streams.

Have more questions about Automated Billing Software?

What is an automated billing system?
An automated billing system automates your entire billing process from invoice creation to issuing refunds without manual intervention, thereby eliminating any errors in the process.
Can I bill and invoice my customers based on geography?
Yes! An automated billing software, like Chargebee, can help you configure taxes for every region you have customers in. Taxes are applied whenever an invoice is generated for either a subscription, renewal or a one-time charge.
Can I set the billing date for customers, regardless of the date they sign-up?
Yes! Calendar Billing feature is designed to accommodate your billing configuration. It can be implemented for subscriptions with weekly, monthly and yearly billing periods. It is also applicable for sign-ups, renewals, activations post trial, future start, and reactivation.