As a business, you expect to hold yourself to the highest standard to earn customers' trust. And it all starts with accurate, unambiguous, transparent Invoicing. Make it clear that to your customers that WYSIWYG. And customise the invoice to add custom fields to add an extra layer of detail that your customers expect from you. So you can make it clear how you will handle the change to the billing by displaying the current prorated charge and total amount in subsequent billing cycles.
Your proration requirements can be usage-based, requiring decimal measurements or rounded off to a certain day/date on the calendar. Chargebee lets you choose how you'd like to prorate directly out of the box. And the modified invoices and credit notes reflect immediately for the downstream steams via native CRM and Accounting integrations to create a fully integrated revenue stack.
Recurring billing complicates how revenue is recognized and makes it difficult for you to comply with twith ASC 606/IFRS 15 mandates. Incorrect recognition leads to investors losing faith in your brand's credibility and valuation. Chargebee ensures that proration is handled automatically and accurately reflected in your reporting. So, your Finance teams do not have to recognize revenue on spreadsheets or spend crazy month-end reconciliation hours. The out-of-the-box reporting is a delightful bonus for your Finance and Leadership teams!
Details matter. Tasks like specifying whether you want to override proration or not, or the ability to charge now or include the charges in the subsequent invoices, are simple to handle. These details in both the user interface and the API make it a breeze to automate and manage most scenarios gracefully. Suppose a customer requests for a future subscription change from the next billing cycle to upgrade or downgrade. In that case, the support team need not remember the customer's billing cycle to make changes. Schedule the changes today. And the system would automatically make changes at the scheduled time and also initiate appropriate charges accurately.