Latest in Chargebee
The CyberSource Payment Gateway is now available for processing customer payments.
Chargebee now stores VIES VAT Consultation Numbers. These can be crucial to let EU tax authorities know that you have validated your customers' VAT numbers.
If you are using the Stripe payment gateway, you can now authorize a payment anytime and capture it within 7 days.
During Checkout, your customers can now view not just the current charges, but also the charges for the next renewal.
Abandoned Carts is now supported in the latest version of Checkout.
Plans and addons now support more advanced pricing models. Create plans/addons with tiered, volume and stairstep pricing to provide products and services at different price points to customers.
You can now accept direct debit payments in EU region via Stripe Gateway.
Payments via GoCardless can now happen in-app. You can also configure the mandatory direct debit emails to be scheduled from Chargebee.
Earlier, when a direct debit payment method is marked invalid during renewal, payment cannot be re-tried and the subscription will be canceled. Now, you can design dunning retries, emails, subscription status and increase customer retention.
Now get granular control in managing your subscription cancelations with the ability to prorate, charge the card for due invoices, waive off unbilled charges and much more.
We reinforce our commitment to GDPR compliance. Now, configure Chargebee to erase personal data of your customers when it's no longer reasonable to have it on our systems.
Are you losing out on customers because they are skeptical about providing payment details for a trial/free plan? Chargebee now allows your customers to checkout without adding any payment method.
Want to start invoice numbering from a particular value, have a dynamic prefix or increment the number by a certain value? Check out our latest enhancements.
Importing low value physical goods into Australia? You need to collect GST for consignments lesser or equal to A$1,000. But no worries, Chargebee's got you covered.
Chargebee introduces Consent Management. Capture consent from your customers for sending promotional emails etc. and allow them to self-manage their consent. Key enabler for becoming compliant with data privacy regulations such as the GDPR.
A more streamlined go-live experience with the improved Copy Configuration feature. You can now transfer products, checkout and email settings, invoice customizations, currencies and more from Chargebee's Test site to Live site efficiently.
Dunning gets smarter, a simple Dunning period input and Chargebee will automatically retry gently while you can nudge the customer with email reminders. Direct Debit Dunning also supported.
Reconciling unpaid invoices paid via offline payments has been a pain. With Stripe's ACH Credit Transfer, Chargebee will automatically reconcile unpaid invoices with payments made via bank transfers.
Send OTP via SMS, in addition to email, to your customers at ease with Chargebee's integration with Twilio.
Now sync contacts between Chargebee and other cloud apps using PieSync. With 2-way sync functionality, contacts updated in the other apps will be updated in Chargebee and vice versa.
Intercom's Companies feature allows you to group users from the same company together. Segmenting your users and sending them targeted messages is easier than ever before with the Company Model to your advantage.
Increase your global presence with Orbital gateway. Merchants from US & Canada can now start accepting credit and debit cards, PayPal, and other payment methods, in 130+ currencies from customers across the globe.
How many dunning emails is too many emails? With Chargebee, you can now configure any number of emails between two retries, and make your dunning cycle smarter.
Ever worried about how to deal with an incorrect invoice? Chargebee now provides you with the option to correct and regenerate the invoice.
Make life easy for your Apple addict customers. Apple Pay is in town! Know more about how Stripe can be helpful in accepting payments made with Apple Pay. Now available in Chargebee's Hosted Pages.
Chargebee associated with Braintree to help your customers who pay with Apple Pay. Now available in Chargebee's Hosted Pages.
Your invoice will no longer show the time zone you don't belong to! Update your Chargebee's Timezone settings, and take full control of your billing, reports, exports et al in the time zone of your choice.
Salesforce integration plugin is now done in-house! Controlling the entire subscription lifecycle of your customers has never been easier. Be it on-boarding new customers, recording their subscriptions or even updating payment details, Chargebee's integration with Salesforce lets you do all.
Do you use Intercom to interact with your Customers? Intergrate your Intercom account with Chargebee for better customer interaction with all the customer details made available a click away.
Want to start the service and record later? Want to record subscription manually for Enterprise contracts with your customer? We have a solution ready for you! Record new Subscriptions with an earlier start date.
Re-engage with your customers who have abandoned their shopping carts by using Chargebee's retargeting feature and increase the buying probability.
Worried about the downtime of VIES Service? Say no more! Chargebee is now equipped to retry the validation for you.
With the Partial Card Update feature, you no longer have to re-enter the entire card details for every minor change, you can now update your existing card information as and when specific details such as the expiry date, the customer name, the billing address etc pertaining to the card undergo a change.
A customer cancelling a subscription is never fun but we're making the process easy on you. Our updated proration feature will help you record and issue accurate refunds.
Ever wanted to attach the Business Agreement or a Tax Exemption Certificate to the customer's record, or the scanned copy of the cheque to an invoice, just so you will have all your records in one place? Well, Chargebee has sorted it out for you with the ‘File Attachment' feature.
Collecting additional customer details is always an advantage. You can add custom account fields, and also organize them logically, so your customers don't get intimidated by jumbled fields
Our watchdogs are on alert, and Stripe's are too! Chargebee is partnering with Stripe Radar to bring you state of the art fraud detection tools within your Chargebee site.
Worried about affiliate management? Say no more, we have your back. Chargebee's seamless integration with LeadDyno will take care of it for you.
Tracking referrals has never been so easy! To know how it's done, check out Chargebee's integration with ReferralCandy.
Bank Statements are always in Greek and Latin. Spare your customers the trouble of identifying your transaction in his bank statement with Chargebee's Transaction Descriptors feature.
We know how important the numbers are. Chargebee's deferred revenue reports will keep you informed on what revenue you can expect to receive as your business grows and changes over the course of the year.
Say goodbye to worrying about a customer's payment method failing. With Chargebee's multiple payment methods feature, you'll be able to add multiple payment methods to a single customer and assign a backup in case of failures.
Chargebee's MailChimp revamp comes with a sleek, new interface and a lightning quick sync update so your mailing lists in MailChimp are always good to go.
Apart from tailoring your site for roles in tech, finance, support, sales, and admin, Chargebee now supports custom user roles - roles with actions that you can define to suit your business. We've got your team covered!
Time to go global! Chargebee now supports Adyen, a gateway that processes over 250 payment methods from around the world, including UnionPay and Alipay.
Taxes can be complicated. Luckily, we're here to help. Chargebee's new tax liability report will give you all the tax-related information you need for a comprehensive overview of taxes in your site.
Reconciling payments from your gateway (or mapping payments in QuickBooks to an aggregate amount in your bank statement) can be difficult and time consuming. Chargebee's reconciliation feature will ease the pain.
If you're concerned about security, Chargebee has got you covered! Make two factor authentication (via a six digit code or via a valid Google account) mandatory for all the users of your site.
The Price Override feature has been updated! You can now override the price of a plan or an addon for a particular subscription.
Chargebee now supports the Stripe-Plaid combination, which offers instant bank account verification, taking the waiting period out of ACH payments.
Reconciling payments (or mapping payments in Xero to an aggregate amount in your bank statement) can be difficult and time consuming. Chargebee's reconciliation feature is here to ease the pain.
Keep your subscription term dates from going haywire when you cancel and reactivate a subscription. Chargebee now lets you specify a reactivation date when reactivating a subscription.
Find the customer you're looking for with lightning quick speed. Chargebee's new subscription filter allows you to use subscription details to filter customers in the app.
Collect payments for any number of future renewals in a subscription with Chargebee's new Advance Invoices feature!
Make it easy for your customers to manage coupons from the customer portal. Our coupon support feature allows customers to add/remove coupons directly from the customer portal!
Chargebee's reports now include A/R Aging so you can better track your outstanding invoices, improve payment collection efficiency and ease your accounting worries a little bit more.
Pre-fill your hosted pages with customer data so checkout is smooth and seamless. Chargebee now supports pre-filling the shipping and billing address fields as well.
Keep your customer in the renewal loop! Chargebee's new quarterly, half-yearly and yearly email reminders lets you unintrusively keep your customers informed.
If you have multiple accounts with one payment gateway, connect them all to Chargebee. Our new gateway overhaul comes with a blazing new UI and a state of the art smart routing feature.
Is accounting getting you down? Let QuickBooks handle all your paperwork! With the Chargebee-QuickBooks integration you can push invoices, payments, credit notes, etc. from Chargebee to QuickBooks.
Chargebee now captures accounting codes, categories, and classes for all your plans and addons. Say hello to more detailed accounting reports, easier syncing with third party Accounting applications, and goodbye to a third of the paperwork.
Customizing the prices of your products is now a whole lot easier. The Price Override feature allows you to change the price of any product while creating subscriptions for your customers.
Make your account air-tight! Chargebee now supports two-factor authentication upon signing in. Hello, peace of mind.
Finding it difficult to keep track of how much you are crediting back to your customers? Fret no more! The Credit Note Export feature allows you to compile, download and export your credit notes for effortless accounting.
Your localization options in Chargebee have officially doubled! We now support customer communication in Italian, Spanish and Portuguese, in addition to French and German. Go ahead, put a smile on your customers' faces.
Never worry about staying in the card update loop again. Chargebee is now on the alert for card update webhooks from Braintree so card details will be updated automatically.
With the limited security around prepaid cards, you might want to restrict them as a payment method. Chargebee offers complete control over prepaid card payments.
Put a smile on your customers' faces, contact them in their native languages! Chargebee now supports customer email notifications, hosted pages, invoices and credit notes in German and French, with more languages on the way!
Chargebee's tax features have been supercharged! You can now apply different tax rates to different products, add multiple tax registration numbers, configure tax inclusive or tax exclusive invoices, leverage consistent pricing across regions and more.
If you're accepting cash, cheque or direct debit payments then you might want to keep your customers informed of how many days they have to complete their payments. Our Net-D feature lets you customize your invoices to do just that. Give it a spin!
Still wondering whether to switch to Chargebee? This new feature takes the transition from smooth to seamless. Bring your past invoices and subscription information with you, Chargebee will handle all the nitty gritties moving forward - including proration!
Forget your accounting troubles - automatically push invoices, payments, credit notes, taxes, etc. from Chargebee to Xero.
Our watchdogs are on duty! If a customer makes a successful payment via one of the suspicious IP addresses that our fraud detection systems have flagged, the payment and the customer will be tagged so you can investigate.
Have customers with multiple subscriptions and want to add subscription-specific information? Guess what? You can now create and use custom fields for the Subscription object.
Seamless customer experience, here we come! You now have the option to use a custom domain in Chargebee's hosted pages and customer portal URLs.
No more goods getting returned due to an invalid address! Enable this feature, and have your customer's shipping address verified automatically.
In keeping with the DMARC policy of email account providers (Gmail, Yahoo, etc.), we've changed how Chargebee's email delivery feature works, just a tiny bit.
You can now use the format and timezone mail merge attributes in your emails to display the time/date signature according to your customers' local timezones.
If you're based in the USA or Canada, we've got good news: Sign up for Chargebee, pick WePay as your payment processor, and use Chargebee for free until you hit your first $100K of revenue!
You can now use Filtering and Sorting options on your bulk fetching of resources via 'list' API methods.
You can now set the sequence of the custom fields in your hosted pages, with the click of a button.
An additional field "Cancel_reason" has now been added to your MailChimp subscriber list, to help you easily find out why a customer canceled their account.
Two new reports, for Sales and Reversals, have now been added to your dashboard, and Net Revenue has been included in the Vanity Metrics bar.
Chargebee's direct integration with Avalara, you can handle taxation in USA and Canada with ease. Automate accurate rate determination, basic address validation, tax filing, and reporting, while complying to jurisdiction rules.
Now zero decimal currencies, namely, South Korean Won and Japanese Yen are supported.
Chargebee API version V2 is now live, while V1 will continue to coexist. In V2, we have released support for Credit Notes API and updates to certain associated functionality like refunds.
You can now add additional information at the resource level (in JSON format), to your subscriptions, customers, plans, addons, or coupons. You can do this via the web interface as well as API.
You can delete specific customer(s) or subscription(s) directly from your web interface. Post deletion, your reports (like daily MRR) will also get updated accordingly.
You now have the additional option to cancel a subscription as well as mark the invoice as Voided, during the dunning process. (Note: This is applicable for both dunning as well as offline dunning).
With the newly released open source version of the customer portal, you can now add extra portal features that are essential to your business on your own.
Specify the domain that will be used for your return and cancel URLs to be whitelisted, by yourself, to enable portal authentication and to thereby prevent phishing attacks.
This new feature blends the different types of credits, simplifies all the complexities of handling credits and refunds, and ensures that there's no room for error. A bonus, you can also please your financial team by adhering to recommended accounting practices.
With the automated order change management for ShipStation exports, all you have to do now is create a Credit Note for the order change, and Chargebee will take care of the rest.
The new model makes proration calculations use-case specific and easily comprehensible. Also, you now get to delete prorated credits yourself (earlier, our support folks had to do this for you).
An extra field ID has been added, which can be used as the unique reference ID to identify the contact.
The proration options for subscription changes have now been made a part of Site Settings.
You can now setup dunning reminders for offline invoices. Enabling this option would let you configure Chargebee to send reminder emails for the invoices that get generated for customers paying offline.
Now, the tax rates configured using the *General Tax* option will be applied on the invoices of only those customers who belong to your country of business.
75 additional currencies have now been added under the umbrella of currencies supported by Chargebee, making it a grand total of 102.