What's new in Chargebee
Latest in Chargebee
Week 1, December 2018
The CyberSource Payment Gateway is now available for processing customer payments.
Chargebee now stores VIES VAT Consultation Numbers. These can be crucial to let EU tax authorities know that you have validated your customers' VAT numbers.
You can now choose to ship the first order immediately instead of waiting for the preferred shipping date.
Week 3, November 2018
Simplify addons for your customers. Addons can now be suggested/applied to plans automatically.
Week 2, November 2018
Chargebee now integrates with ShipStation to seamlessly manage and ship your orders.
Week 1, November 2018
Double Your Customer Delight! Your customers can now gift subscriptions to family and friends.
If you are using the Stripe payment gateway, you can now authorize a payment anytime and capture it within 7 days.
During Checkout, your customers can now view not just the current charges, but also the charges for the next renewal.
Abandoned Carts is now supported in the latest version of Checkout.
Your customers can now pause and resume their subscription directly from the Self-serve Portal.
Week 1, October 2018
Plans and addons now support more advanced pricing models. Create plans/addons with tiered, volume and stairstep pricing to provide products and services at different price points to customers.
Configure global settings on how unbilled charges are handled during subscription creation, change, reactivation etc.
Week 4, September 2018
Automate order creation and processing for goods you ship on a recurring basis. Use the Chargebee Orders API to integrate with external shipping platforms.
Week 2, September 2018
Payments via Adyen gateway are now supported via Chargebee Checkout.
Merchants using Chargebee-Refersion Integration can now make the most out of Chargebee's checkout pages.
Week 1, September 2018
You can now accept direct debit payments in EU region via Stripe Gateway.
Payments via GoCardless can now happen in-app. You can also configure the mandatory direct debit emails to be scheduled from Chargebee.
Earlier, when a direct debit payment method is marked invalid during renewal, payment cannot be re-tried and the subscription will be canceled. Now, you can design dunning retries, emails, subscription status and increase customer retention.
Week 3, August 2018
Now get granular control in managing your subscription cancelations with the ability to prorate, charge the card for due invoices, waive off unbilled charges and much more.
We have dramatically improved the Xero configuration UI so you get a simplified setup experience and get full control in managing your settings.
Week 1, August 2018
We reinforce our commitment to GDPR compliance. Now, configure Chargebee to erase personal data of your customers when it's no longer reasonable to have it on our systems.
Week 4, July 2018
Are you losing out on customers because they are skeptical about providing payment details for a trial/free plan? Chargebee now allows your customers to checkout without adding any payment method.
Want to start invoice numbering from a particular value, have a dynamic prefix or increment the number by a certain value? Check out our latest enhancements.
Week 2, July 2018
Abandoned cart reports are now improved to ensure better privacy of your customer data.
Week 4, June 2018
Importing low value physical goods into Australia? You need to collect GST for consignments lesser or equal to A$1,000. But no worries, Chargebee's got you covered.
Customers canceling the subscription temporarily? Worry no more, 'Pause Subscription' instead! To top it, it doesn't affect your churn!
Week 3, June 2018
Now offer a way for your customers to quickly extend their subscription near the end of the term.
Week 2, June 2018
RevenueStory is Chargebee's easy and powerful Subscription Analytics platform that facilitates you to answer questions about your business like "Is my business growing or shrinking?", "How well is my free trial working?", etc. RevenueStory lets you dive into exactly where things are going wrong. Break down your metrics and scale your business.
Week 4, May 2018
A more streamlined go-live experience with the improved Copy Configuration feature. You can now transfer products, checkout and email settings, invoice customizations, currencies and more from Chargebee's Test site to Live site efficiently.
Week 3, May 2018
Chargebee is now equipped to accept payments via BlueSnap, an all-in-one payment platform.
Week 4, April 2018
Dunning gets smarter, a simple Dunning period input and Chargebee will automatically retry gently while you can nudge the customer with email reminders. Direct Debit Dunning also supported.
Reconciling unpaid invoices paid via offline payments has been a pain. With Stripe's ACH Credit Transfer, Chargebee will automatically reconcile unpaid invoices with payments made via bank transfers.
Customizing invoices got a lot more powerful. Now add your Signature, Payment instructions for offline payments, hide quantity column and much more.
Week 3, April 2018
All new emails, now with localisation. Now you can enter the translation for the languages enabled in the web interface.
Week 2, March 2018
Collect payments from Chinese customers as well using WeChat Pay via Adyen.
With Chargebee's Time Machine upgrade, navigate through time with tailor-made use cases for testing dunning, consolidated invoicing, invoice operations and there's more!
Week 1, February 2018
Chargebee's Hosted pages are getting a revamp, with customizable branding, Google Address lookup, and a whole new vibe. What's more, all this will be available in a pop up so your customers will never have to leave your website!
Send OTP via SMS, in addition to email, to your customers at ease with Chargebee's integration with Twilio.
Chargebee ensures your brand elements are right, everywhere. Show off your brand in your invoices, email notifications and customer self-serve portal. Customize your branding elements in Chargebee comprehensively.
Revamped Settings Page
Chargebee Site Settings gets a much awaited facelift, making navigation and configurations a smooth sail.
Week 3, January 2018
Chargebee can now handle payments coming through Moneris, one of the leading payment processors in Canada.
Week 3, December 2017
Now sync contacts between Chargebee and other cloud apps using PieSync. With 2-way sync functionality, contacts updated in the other apps will be updated in Chargebee and vice versa.
Intercom's Companies feature allows you to group users from the same company together. Segmenting your users and sending them targeted messages is easier than ever before with the Company Model to your advantage.
Week 2, December 2017
Increase your global presence with Orbital gateway. Merchants from US & Canada can now start accepting credit and debit cards, PayPal, and other payment methods, in 130+ currencies from customers across the globe.
Week 4, November 2017
How many dunning emails is too many emails? With Chargebee, you can now configure any number of emails between two retries, and make your dunning cycle smarter.
Ever worried about how to deal with an incorrect invoice? Chargebee now provides you with the option to correct and regenerate the invoice.
Chargebee lets you update the Purchase Order Number in your invoices.
Week 2, November 2017
Make life easy for your Apple addict customers. Apple Pay is in town! Know more about how Stripe can be helpful in accepting payments made with Apple Pay. Now available in Chargebee's Hosted Pages.
Chargebee associated with Braintree to help your customers who pay with Apple Pay. Now available in Chargebee's Hosted Pages.
Have your customers spend less time re-entering in payment details. Braintree now accepts payments made with PayPal. Now available in Chargebee's Hosted Pages.
Week 1, November 2017
Your invoice will no longer show the time zone you don't belong to! Update your Chargebee's Timezone settings, and take full control of your billing, reports, exports et al in the time zone of your choice.
Week 2, October 2017
Ability to accept payments on the fly, now accept payments from emails by utilizing a seamless checkout experience.
Week 4, September 2017
Salesforce integration plugin is now done in-house! Controlling the entire subscription lifecycle of your customers has never been easier. Be it on-boarding new customers, recording their subscriptions or even updating payment details, Chargebee's integration with Salesforce lets you do all.
Do you use Intercom to interact with your Customers? Intergrate your Intercom account with Chargebee for better customer interaction with all the customer details made available a click away.
Want to start the service and record later? Want to record subscription manually for Enterprise contracts with your customer? We have a solution ready for you! Record new Subscriptions with an earlier start date.
Week 3, September 2017
Offline payments can now be synced from QuickBooks back to Chargebee automatically!
Week 2, September 2017
Re-engage with your customers who have abandoned their shopping carts by using Chargebee's retargeting feature and increase the buying probability.
PayPal is now Braintree's pal too! Using Braintree as your payment gateway, you can accept payments made through PayPal.
Week 1, September 2017
If you use Chargebee to communicate with your customers then you're in for a treat! Our Email Notifications V2 is here, with an unprecedented number of options for customizability, efficiency, and good ol' fashioned charm.
Keeping up with the new payment methods. Chargebee now supports Apple Pay!
Doing business with the Aussies? Configure Australian GST in your Chargebee Site.
Offline payments can now be synced from Xero back to Chargebee automatically
Week 4, August 2017
Worried about the downtime of VIES Service? Say no more! Chargebee is now equipped to retry the validation for you.
With the Partial Card Update feature, you no longer have to re-enter the entire card details for every minor change, you can now update your existing card information as and when specific details such as the expiry date, the customer name, the billing address etc pertaining to the card undergo a change.
A customer cancelling a subscription is never fun but we're making the process easy on you. Our updated proration feature will help you record and issue accurate refunds.
Addons can now be given on trials! We know, we make your life easy!
Ever wanted to let your customers make payments in parts? We can help you with that!
Week 2, August 2017
Get instant updates on your business through Slack! Chargebee's integration with Slack will keep you up-to-date about the changes in your business.
Week 3, July 2017
Ever wanted to attach the Business Agreement or a Tax Exemption Certificate to the customer's record, or the scanned copy of the cheque to an invoice, just so you will have all your records in one place? Well, Chargebee has sorted it out for you with the ‘File Attachment' feature.
Collecting additional customer details is always an advantage. You can add custom account fields, and also organize them logically, so your customers don't get intimidated by jumbled fields
Week 2, July 2017
Ever wanted to travel in time and watch your business evolve? Then Chargebee's new invention- Time Machine, is for you!
Week 1, July 2017
If you'd like more control over billing cycles then our new Calendar Billing feature is just for you - it lets you choose when a billing cycle begins!
Keep track of your referrals with ease. Chargebee integration with Friendbuy is here to help!
Week 4, June 2017
Our watchdogs are on alert, and Stripe's are too! Chargebee is partnering with Stripe Radar to bring you state of the art fraud detection tools within your Chargebee site.
Indian GST is here! Chargebee knows how to handle it for you. Find out how to configure the Indian GST in your Chargebee app.
Week 2, June 2017
Worried about affiliate management? Say no more, we have your back. Chargebee's seamless integration with LeadDyno will take care of it for you.
Tracking referrals has never been so easy! To know how it's done, check out Chargebee's integration with ReferralCandy.
Bank Statements are always in Greek and Latin. Spare your customers the trouble of identifying your transaction in his bank statement with Chargebee's Transaction Descriptors feature.
Week 3, May 2017
We know how important the numbers are. Chargebee's deferred revenue reports will keep you informed on what revenue you can expect to receive as your business grows and changes over the course of the year.
Week 1, May 2017
Say goodbye to worrying about a customer's payment method failing. With Chargebee's multiple payment methods feature, you'll be able to add multiple payment methods to a single customer and assign a backup in case of failures.
Chargebee's MailChimp revamp comes with a sleek, new interface and a lightning quick sync update so your mailing lists in MailChimp are always good to go.
Apart from tailoring your site for roles in tech, finance, support, sales, and admin, Chargebee now supports custom user roles - roles with actions that you can define to suit your business. We've got your team covered!
Week 3, April 2017
Time to go global! Chargebee now supports Adyen, a gateway that processes over 250 payment methods from around the world, including UnionPay and Alipay.
Unable to track failed checkouts? Not anymore! Use Chargebee's API to track details of your customers who abandoned their carts, when, and at which stage of the checkout process.
Week 2, April 2017
Taxes can be complicated. Luckily, we're here to help. Chargebee's new tax liability report will give you all the tax-related information you need for a comprehensive overview of taxes in your site.
Week 3, March 2017
Reconciling payments from your gateway (or mapping payments in QuickBooks to an aggregate amount in your bank statement) can be difficult and time consuming. Chargebee's reconciliation feature will ease the pain.
If you're concerned about security, Chargebee has got you covered! Make two factor authentication (via a six digit code or via a valid Google account) mandatory for all the users of your site.
Week 2, March 2017
The Price Override feature has been updated! You can now override the price of a plan or an addon for a particular subscription.
Create advance invoices from within the app! With our Advance Invoices facelift, it's never been easier to bill future subscription renewals.
Week 1, March 2017
Chargebee now supports the Stripe-Plaid combination, which offers instant bank account verification, taking the waiting period out of ACH payments.
Name your custom search filters and save them so you never have to hunt for a customer, subscription or plan again!
Week 3, Feb 2017
Support your support team! Chargebee's support desk integrations arm your custodians of support with instant Subscription and Customer information.
Week 1, Feb 2017
Reconciling payments (or mapping payments in Xero to an aggregate amount in your bank statement) can be difficult and time consuming. Chargebee's reconciliation feature is here to ease the pain.
Keep your subscription term dates from going haywire when you cancel and reactivate a subscription. Chargebee now lets you specify a reactivation date when reactivating a subscription.
Find the customer you're looking for with lightning quick speed. Chargebee's new subscription filter allows you to use subscription details to filter customers in the app.
Week 4, Jan 2017
Collect payments for any number of future renewals in a subscription with Chargebee's new Advance Invoices feature!
Make it easy for your customers to manage coupons from the customer portal. Our coupon support feature allows customers to add/remove coupons directly from the customer portal!
Chargebee's reports now include A/R Aging so you can better track your outstanding invoices, improve payment collection efficiency and ease your accounting worries a little bit more.
Pre-fill your hosted pages with customer data so checkout is smooth and seamless. Chargebee now supports pre-filling the shipping and billing address fields as well.
Keep your customer in the renewal loop! Chargebee's new quarterly, half-yearly and yearly email reminders lets you unintrusively keep your customers informed.
Week 3, Jan 2017
If you have multiple accounts with one payment gateway, connect them all to Chargebee. Our new gateway overhaul comes with a blazing new UI and a state of the art smart routing feature.
Is accounting getting you down? Let QuickBooks handle all your paperwork! With the Chargebee-QuickBooks integration you can push invoices, payments, credit notes, etc. from Chargebee to QuickBooks.
Chargebee now captures accounting codes, categories, and classes for all your plans and addons. Say hello to more detailed accounting reports, easier syncing with third party Accounting applications, and goodbye to a third of the paperwork.
Week 4, Dec 2016
Customizing the prices of your products is now a whole lot easier. The Price Override feature allows you to change the price of any product while creating subscriptions for your customers.
Make your account air-tight! Chargebee now supports two-factor authentication upon signing in. Hello, peace of mind.
Finding it difficult to keep track of how much you are crediting back to your customers? Fret no more! The Credit Note Export feature allows you to compile, download and export your credit notes for effortless accounting.
Your localization options in Chargebee have officially doubled! We now support customer communication in Italian, Spanish and Portuguese, in addition to French and German. Go ahead, put a smile on your customers' faces.
Week 4, Nov 2016
Never worry about staying in the card update loop again. Chargebee is now on the alert for card update webhooks from Braintree so card details will be updated automatically.
With the limited security around prepaid cards, you might want to restrict them as a payment method. Chargebee offers complete control over prepaid card payments.
Map customers, plans and addons between Chargebee and Xero so you can stay ahead of potential accounting errors.
Week 2, Nov 2016
Put a smile on your customers' faces, contact them in their native languages! Chargebee now supports customer email notifications, hosted pages, invoices and credit notes in German and French, with more languages on the way!
Chargebee's tax features have been supercharged! You can now apply different tax rates to different products, add multiple tax registration numbers, configure tax inclusive or tax exclusive invoices, leverage consistent pricing across regions and more.
If you're accepting cash, cheque or direct debit payments then you might want to keep your customers informed of how many days they have to complete their payments. Our Net-D feature lets you customize your invoices to do just that. Give it a spin!
Week 4, Sep 2016
Still wondering whether to switch to Chargebee? This new feature takes the transition from smooth to seamless. Bring your past invoices and subscription information with you, Chargebee will handle all the nitty gritties moving forward - including proration!
Syncing up with a third-party application just got easier! Fetch only the items that have been modified since your last sync.
Week 1, Sep 2016
Direct Debit payments in the UK, Eurozone and Sweden are now possible with GoCardless - an online direct debit provider based in the UK.
Week 4, Aug 2016
Forget your accounting troubles - automatically push invoices, payments, credit notes, taxes, etc. from Chargebee to Xero.
Start receiving direct debit payments using ACH with Stripe's gateway.
Our watchdogs are on duty! If a customer makes a successful payment via one of the suspicious IP addresses that our fraud detection systems have flagged, the payment and the customer will be tagged so you can investigate.
Week 2, Aug 2016
Have customers with multiple subscriptions and want to add subscription-specific information? Guess what? You can now create and use custom fields for the Subscription object.
Week 1, Aug 2016
Seamless customer experience, here we come! You now have the option to use a custom domain in Chargebee's hosted pages and customer portal URLs.
No more goods getting returned due to an invalid address! Enable this feature, and have your customer's shipping address verified automatically.
Stepping into a new country? We've got you covered. You can now accept payments in 100+ currencies, and manage all of them within a single site.
Week 4, July 2016
With the new Remove Coupons API, you can now remove multiple coupons associated with a particular Subscription.
You now have the option to record using our API, any excess payments (such as advance payments) made by a customer.
Week 1, July 2016
You can now delete your coupons using the Delete Coupon API.
As soon as your customer's card is updated by their bank, the details will be automatically synced with Chargebee thanks to Stripe's webhook.
Week 2, June 2016
In keeping with the DMARC policy of email account providers (Gmail, Yahoo, etc.), we've changed how Chargebee's email delivery feature works, just a tiny bit.
Sign in using your Google account
With the Google sign in option, you can now sign into your Chargebee account in a single click, if the email address that you had used to sign up for Chargebee is a Google account.
Two new currencies have made their way to our supported currencies list - Central African CFA Franc (XAF) and West African CFA Franc (XOF).
Week 3, May 2016
You can now use the format and timezone mail merge attributes in your emails to display the time/date signature according to your customers' local timezones.
If you're based in the USA or Canada, we've got good news: Sign up for Chargebee, pick WePay as your payment processor, and use Chargebee for free until you hit your first $100K of revenue!
Week 2, May 2016
You can now use Filtering and Sorting options on your bulk fetching of resources via 'list' API methods.
You can now set the sequence of the custom fields in your hosted pages, with the click of a button.
An additional field "Cancel_reason" has now been added to your MailChimp subscriber list, to help you easily find out why a customer canceled their account.
Week 4, Apr 2016
Two new reports, for Sales and Reversals, have now been added to your dashboard, and Net Revenue has been included in the Vanity Metrics bar.
Chargebee's direct integration with Avalara, you can handle taxation in USA and Canada with ease. Automate accurate rate determination, basic address validation, tax filing, and reporting, while complying to jurisdiction rules.
Now zero decimal currencies, namely, South Korean Won and Japanese Yen are supported.
More clarity in transactional currency format
All currencies will now appear with the ISO-4217 code by default across the web interface, except for customer accessible pages and documents. This will help in differentiating those currencies that share the same symbol (eg. USD, AUD, and CAD).
Option to use billing/shipping address as card address
You can now give your customers the option to copy the billing or shipping address to the card address fields with the click of a checkbox, in the checkout page.
Week 2, Apr 2016
Chargebee API version V2 is now live, while V1 will continue to coexist. In V2, we have released support for Credit Notes API and updates to certain associated functionality like refunds.
Week 1, Apr 2016
Chargebee now provides a DIY option that lets you create/customize additional fields for your hosted pages and invoices.
Week 3, Mar 2016
You can now add additional information at the resource level (in JSON format), to your subscriptions, customers, plans, addons, or coupons. You can do this via the web interface as well as API.
Gain Customers in Saudi Arabia
Now, Chargebee supports Saudi Arabian Riyal (SAR). Please note that the currency's symbol in Chargebee would be "SR".
Week 4, Feb 2016
You can delete specific customer(s) or subscription(s) directly from your web interface. Post deletion, your reports (like daily MRR) will also get updated accordingly.
Support for a new Zapier trigger
A new trigger has been added to Zapier: "Subscription Reactivated". This will be triggered when a subscription is reactivated in Chargebee.
Week 3, Feb 2016
Start serving customers from Thailand and Czech Republic
Two new currencies have made their way to our supported currencies list - Thai Baht (THB) and Czech Koruna (CZK). Corresponding to that, a new font "Noto Sans Thai" has also been added, for the THB currency.
You now have the additional option to cancel a subscription as well as mark the invoice as Voided, during the dunning process. (Note: This is applicable for both dunning as well as offline dunning).
With the newly released open source version of the customer portal, you can now add extra portal features that are essential to your business on your own.
Specify the domain that will be used for your return and cancel URLs to be whitelisted, by yourself, to enable portal authentication and to thereby prevent phishing attacks.
Week 1, Feb 2016
This new feature blends the different types of credits, simplifies all the complexities of handling credits and refunds, and ensures that there's no room for error. A bonus, you can also please your financial team by adhering to recommended accounting practices.
With the automated order change management for ShipStation exports, all you have to do now is create a Credit Note for the order change, and Chargebee will take care of the rest.
You can now write off bad debt invoices.
The new model makes proration calculations use-case specific and easily comprehensible. Also, you now get to delete prorated credits yourself (earlier, our support folks had to do this for you).
Collect partial payments for invoices
You can now collect partial payments against an invoice for all kinds of automatic payment methods, using the Collect Now option (where you can enter the amount you want to collect). (Note: This feature is already supported for offline payments.)
New additions to Zapier
Chargebee supports one new trigger and action in Zapier now. Action: Update Subscription - This action lets you update a subscription in Chargebee.
Trigger: New Invoice - This is triggered when a new invoice is generated.
Week 1, Jan 2016
An extra field ID has been added, which can be used as the unique reference ID to identify the contact.
Enhancements have been made, enabling you to add more use cases related to consistent pricing tax rules.
Week 4, Dec 2015
New field in invoice exports
A new field Amount_Due has now been included in the CSV exports of invoices.
Yearly reporting of your business data
A tab has been added to your dashboard for a yearly report, in addition to the existing daily, quarterly and half-yearly reports. For the 1 Year tab to be enabled, data spanning a minimum of 7 months should be present.
The proration options for subscription changes have now been made a part of Site Settings.
You can now setup dunning reminders for offline invoices. Enabling this option would let you configure Chargebee to send reminder emails for the invoices that get generated for customers paying offline.
Week 3, Dec 2015
More Variables for Pixel Tracking Code
More merge variables related to your Customers, Subscriptions, Plans, Invoices, etc., can now be added to your Pixel Tracking codes, to increase the accuracy and relevance of the tracked data.
Week 1, Dec 2015
Now, the tax rates configured using the *General Tax* option will be applied on the invoices of only those customers who belong to your country of business.
75 additional currencies have now been added under the umbrella of currencies supported by Chargebee, making it a grand total of 102.
UX enhancements in the Chargebee App
You would notice a few better-looking tweaks in your Chargebee App, like the consolidated dashboard, Test Site/Live Site navigation, etc. Have feedback on these changes? Do write to us at experience@chargebee.com.