If you use Chargebee to communicate with your customers then you're in for a treat! Our Email Notification revamp is coming, with an unprecedented number of options for customizability, efficiency, and good ol' fashioned charm.
Checkout Pages Revamp
Chargebee's Hosted pages are getting a revamp, with customizable branding, Google Address lookup, and a whole new vibe. What's more, all this will be available in a pop up so your customers will never have to leave your website!
Proration on Cancellation
A customer cancelling a subscription is never fun but we're making the process easy on you. Our updated proration feature will help you record and issue accurate refunds.
Ever wanted to attach the Business Agreement or a Tax Exemption Certificate to the customer's record, or the scanned copy of the cheque to an invoice, just so you will have all your records in one place? Well, Chargebee has sorted it out for you with the ‘File Attachment' feature.
We know how important the numbers are. Chargebee's deferred revenue reports will keep you informed on what revenue you can expect to receive as your business grows and changes over the course of the year.
Say goodbye to worrying about a customer's payment method failing. With Chargebee's multiple payment methods feature, you'll be able to add multiple payment methods to a single customer and assign a backup in case of failures.
Apart from tailoring your site for roles in tech, finance, support, sales, and admin, Chargebee now supports custom user roles - roles with actions that you can define to suit your business. We've got your team covered!
Reconciling payments from your gateway (or mapping payments in QuickBooks to an aggregate amount in your bank statement) can be difficult and time consuming. Chargebee's reconciliation feature will ease the pain.
Chargebee now captures accounting codes, categories, and classes for all your plans and addons. Say hello to more detailed accounting reports, easier syncing with third party Accounting applications, and goodbye to a third of the paperwork.
Finding it difficult to keep track of how much you are crediting back to your customers? Fret no more! The Credit Note Export feature allows you to compile, download and export your credit notes for effortless accounting.
Your localization options in Chargebee have officially doubled! We now support customer communication in Italian, Spanish and Portuguese, in addition to French and German. Go ahead, put a smile on your customers' faces.
Put a smile on your customers' faces, contact them in their native languages! Chargebee now supports customer email notifications, hosted pages, invoices and credit notes in German and French, with more languages on the way!
Chargebee's tax features have been supercharged! You can now apply different tax rates to different products, add multiple tax registration numbers, configure tax inclusive or tax exclusive invoices, leverage consistent pricing across regions and more.
If you're accepting cash, cheque or direct debit payments then you might want to keep your customers informed of how many days they have to complete their payments. Our Net-D feature lets you customize your invoices to do just that. Give it a spin!
Still wondering whether to switch to Chargebee? This new feature takes the transition from smooth to seamless. Bring your past invoices and subscription information with you, Chargebee will handle all the nitty gritties moving forward - including proration!
Our watchdogs are on duty! If a customer makes a successful payment via one of the suspicious IP addresses that our fraud detection systems have flagged, the payment and the customer will be tagged so you can investigate.
Chargebee's direct integration with Avalara, you can handle taxation in USA and Canada with ease. Automate accurate rate determination, basic address validation, tax filing, and reporting, while complying to jurisdiction rules.
All currencies will now appear with the ISO-4217 code by default across the web interface, except for customer accessible pages and documents. This will help in differentiating those currencies that share the same symbol (eg. USD, AUD, and CAD).
Option to use billing/shipping address as card address
You can now give your customers the option to copy the billing or shipping address to the card address fields with the click of a checkbox, in the checkout page.
A new trigger has been added to Zapier: "Subscription Reactivated". This will be triggered when a subscription is reactivated in Chargebee.
Week 3, Feb 2016
Start serving customers from Thailand and Czech Republic
Two new currencies have made their way to our supported currencies list - Thai Baht (THB) and Czech Koruna (CZK). Corresponding to that, a new font "Noto Sans Thai" has also been added, for the THB currency.
This new feature blends the different types of credits, simplifies all the complexities of handling credits and refunds, and ensures that there's no room for error. A bonus, you can also please your financial team by adhering to recommended accounting practices.
You can now collect partial payments against an invoice for all kinds of automatic payment methods, using the Collect Now option (where you can enter the amount you want to collect). (Note: This feature is already supported for offline payments.)
New additions to Zapier
Chargebee supports one new trigger and action in Zapier now.
Action: Update Subscription - This action lets you update a subscription in Chargebee.
Trigger: New Invoice - This is triggered when a new invoice is generated.
A new field Amount_Due has now been included in the CSV exports of invoices.
Yearly reporting of your business data
A tab has been added to your dashboard for a yearly report, in addition to the existing daily, quarterly and half-yearly reports. For the 1 Year tab to be enabled, data spanning a minimum of 7 months should be present.
You can now setup dunning reminders for offline invoices. Enabling this option would let you configure Chargebee to send reminder emails for the invoices that get generated for customers paying offline.
You would notice a few better-looking tweaks in your Chargebee App, like the consolidated dashboard, Test Site/Live Site navigation, etc. Have feedback on these changes? Do write to us at email@example.com.