Recurly gets you billing. Chargebee gets you billing you control: change pricing, contracts and payment rules yourself and keep growing without waiting on engineering.
What you get with Chargebee:
| Capability | Chargebee | Recurly |
|---|---|---|
| Gateways and routing | 40+ gateways, with rules by method, currency, location, plan or invoice amount. | 20+ gateways; failover triggers only on an outage, and tokenised payments skip it |
| Payment methods and currencies | 50+ payment methods added by configuration; 100+ currencies, 150+ countries | 140+ currencies; Google Pay, Klarna and iDEAL run through a Stripe Elements integration |
| Failed-payment recovery | Backup method, adaptive dunning and Revive ML retries reading 200+ signals | Recurly's payment recovery is strong and capable |
| Payment analytics and alerts | Reveal compares gateways and fees, with threshold alerts that include a likely cause | Payments Hub compares authorisation rates; insights arrive in-app, fee analysis isn't documented |
| Payout reconciliation | Payouts matched to settlement batches, with fees compared across gateways | Exports feed your BI tools; settlement-file reconciliation isn't documented |
| Quotes and CPQ | Quotes convert into subscriptions; full CPQ is a paid add-on | No native CPQ; quotes live in Salesforce CPQ and sync after close |
| Subscription changes and ramps | Estimate before every change; ramps up to five years ahead (Early Access) | Ramps up to 12 intervals, not on Starter or Pro; one pending change at a time |
| Entitlements | On every plan, with subscription-level overrides (Product Catalog 2.0 sites) | Not included in Starter or Pro Plans |
| Tax | Native regional tax, plus Avalara and Anrok integrations | Built-in Avalara-powered tax across plans |
MORE WAYS TO GET PAID
Chargebee gives you more control over payment routing with 40+ gateways and rules based on payment method, currency, country, plan or invoice size. Recurly supports 20+ gateways, but only switches to another when one goes down. While you can recover from outages, you can't route payments based on performance or cost.
EVERY PRICING MODEL
With Chargebee Flow, you can bring subscriptions, usage-based and hybrid pricing together in one catalog and you can handle usage-based billing as your pricing evolves. Recurly, on the other hand, puts feature access and ramp pricing behind higher plans, so more complex pricing can mean upgrading.
NOTHING LEFT TO CHASE
Chargebee links every payout to its settlement batch and shows what each gateway costs through Reveal, so finance spends less time reconciling payments. Recurly offers reports and BI exports, but payout-to-invoice reconciliation may still need to happen in your accounting system.
QUOTE TO CASH
Quotes in Chargebee turn into subscriptions directly, with CPQ supporting multi-product deals, ramp pricing and approval workflows. Invoices, credit notes and tax details all stay on the same record. Recurly doesn't have native CPQ, so quotes are managed in Salesforce CPQ and synced after the deal closes, leaving your team to handle mapping issues and errors.
Recognized on G2
Recurly isn’t the right answer for everyone, but it is for some. If one of these sounds like you, it’s a good fit.
If customers sign up and pay themselves, Recurly’s checkout in 14 languages and built-in tax cover the essentials. With no quotes or contracts to manage, you may not need native CPQ.
Recurly publishes the most explicit retry schedules by decline type, alternates a backup method inside dunning, and reports recovery across six named sources.
Bulk coupon campaigns can generate up to five million unique codes on every plan, and ramp pricing supports up to 12 intervals.
See how Chargebee gives you an independent billing platform with RevRec, dunning, and 40+ gateways; all on one system.
