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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
    • Chargebee Retention Subprocessors and Subcontractors
    • Chargebee Retention Subprocessors and Subcontracts (pre July 2022)
  1. Retention
  3. Security
  5. Chargebee Retention Security Overview
  6. Chargebee Retention Subprocessors and Subcontractors
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  1. Retention
  3. Security
  5. Chargebee Retention Security Overview
  6. Chargebee Retention Subprocessors and Subcontractors

Chargebee Retention Subprocessors and Subcontractors

Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service).

THIRD PARTY SUB-PROCESSORS:

Sub-processorSubject MatterPurpose / Nature of processingData centers
Amazon Webservices, Inc.Cloud Service ProviderCloud infrastructure provider for Chargebee Retention, where the SaaS applications are hosted. Data stored, processed and transmitted through Chargebee Retention product resides on Amazon Web Services data centersUS
RollbarError monitoring platformError monitoring tool that helps Chargebee Retention to discover, triage, and prioritize errors in real-time.US
PagerDutyError monitoring platformError monitoring tool that helps Chargebee Retention to discover, triage, and prioritize errors in real-time.US

GROUP SUB-PROCESSORS:

The following group members of CHARGEBEE INC., function as sub-processors with one or more entities providing support, maintenance and hosting services.

S NoGroup CompaniesLocation
1CHARGEBEE TECHNOLOGIES PVT. LTDIndia
2CHARGEBEE B.VThe Netherlands
3CHARGEBEE AUSTRALIA PTY. LTDAustralia

For queries regarding sub-processors please reach out to support@chargebee.com

Changelog

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