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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview
    • Chargebee Retention Billing Integrations
    • Stripe Billing Integration
    • Recurly Billing Integration
    • Integrating Chargebee Retention with the Recharge Theme Engine
    • Connecting the Stripe integration
    • Configuring Cancel Management with Billing
    • Configuring Offer Management
    • Enrichment with Chargebee, Stripe, Recurly
    • Validating Saves against your billing system
    • Slack Integration
    • Using Webhooks with Zapier
    • Salesforce Integration
    • Segment.com Integration
    • Pass Data to Chargebee Retention with Segment Analytics JS snippet

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Integrations
  5. Integrations Overview
  6. Connecting the Stripe integration
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Integrations
  5. Integrations Overview
  6. Connecting the Stripe integration

Connecting the Stripe integration

The Stripe integration enables Chargebee Retention to cross-check your billing system to validate any Chargebee Retention Saved or Watch List customers haven't canceled or let their accounts lapse in other ways beyond Chargebee Retention, and calculate the dollar amount in revenue saved (or lost) per customer that hits your Chargebee Retention Page. Connecting the Stripe integration is just a few simple steps, and starts by creating a restricted API key in your Stripe account for Chargebee Retention to use.

Log in to Stripe and head to Developers > API keys and click Create restricted key

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You'll need to create a key with the following permissions.

** Resource Type** Permissions Connect Permissions
Customers Read Read
Events Read Read
Products Read Read
Prices Read Read
Subscriptions Write Write  
Coupons Read Read

Give your Restricted key and meaningful name and enable the correct permissions from the table.

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Click Create key and enter your password.

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Copy the API key so you can enter it in Chargebee Retention.

In Chargebee Retention, head to Settings in the lower-left sidebar.

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In Settings, find the Stripe integration under Integrations, and select Manage.

Enter your API key here.

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That's it! You'll all set to use Chargebee Retention's cancel management and enrichment via the Stripe API.

You'll need to repeat this process in your Sandbox app to work with Stripe's testing environment.

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