User Management 

Overview 

Chargebee RevRec allows you to collaborate with your colleagues from different teams within a single site. You can assign users with specific pre-defined roles. Each of these roles comes with a set of permissions/access to perform various job functions on your site. The first user who signs up for your RevRec account is automatically assigned an admin role.

Users in the Admin role can control user access within your system by assigning them specific roles. After logging in to your RevRec site, navigate to Settings > Team Members to add, modify, or even remove users on your site.

Roles and Permissions 

Permissions are assigned to Roles and Roles are assigned to Users. Instead of having to assign permissions to each user individually, a set of permissions are grouped and assigned to certain pre-defined roles that can be used to control who can do what in your RevRec site.

RevRec comes with the following pre-defined roles that you can assign to your users:

  • Admin
  • Controller
  • Analyst

The following table captures various permissions granted for each pre-defined Role in RevRec.

Features Admin Controller Analyst
Dashboard - Review Results Yes   Yes Yes
Dashboard - Manually Close Accounting Period Yes Yes No
Customers (Search, Review/Edit, Reprocess) Yes Yes Yes
Sales Orders (Search, Review/Edit, Reprocess) Yes Yes Yes
Products (Search, Review/Edit, Reprocess) Yes Yes Yes
Accounting (Configure Journal Accounts, Journal Accounts Mapping) Yes Yes Yes
Sync (Configure Third-party Systems) Yes Yes Yes
Sync (Upload Data) Yes Yes Yes
Reporting Package Yes Yes Yes
Setting (Configure Accounting Rules/Re-open Accounting Period) Yes Yes No
Setting (Add and Remove Users) Yes No No
Setting (Clear Environment/Reset Data) Yes No No
Setting (Others) Yes Yes Yes

Adding Users 

You can easily invite additional users into your account in your test or production environments.

Note

The RevRec Performance license includes five seats, and the Enterprise license has ten seats. Merchants can purchase additional seats if required.

To add a new user to your RevRec site, follow these steps:

  1. After logging in to your RevRec site, navigate to the environment to which you are adding the user.

  2. Click Settings > Team Members > Invite Members.

  3. On the Create New Team Member pop-up, specify the user's email address, First Name, and Last Name.

  4. Click the Role drop-down and select the role that you want to assign to the user. You can select one or more roles from the available options as follows:

    • Admin
    • Controller
    • Analyst

  5. Click Invite.

Now, you have successfully invited a new user to your RevRec site.

The user receives an email notification with an invitation to your RevRec site. The user can click the invite link to create an account using the same email address and gain access immediately.

Modifying User Permissions 

Users with an Admin role can modify the roles that are assigned to existing users. To modify the roles assigned to an existing user, follow these steps:

  1. After logging in to your RevRec site, navigate to the environment where you are modifying/removing the user.
  2. Click Settings > Team Members.
  3. The user details of all users currently invited to your site are listed.
  4. Click the Role drop-down to modify the roles provisioned to the user.

Removing Users 

Users with an Admin role can remove any existing users from your RevRec site. To remove an existing user, follow these steps:

  1. After logging in to your RevRec site, navigate to the environment where you are modifying/removing the user.
  2. Click Settings > Team Members.
  3. The user details of all users currently invited to your site are listed.
  4. Click the delete icon under Action, to remove the user from your organization's RevRec account, and click Ok to confirm.

Now the user is successfully removed from your site.

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