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  1. Payments
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  4. Offline Payments
  1. Payments
  2. Payment Gateways and Configuration
  3. Articles and FAQ
  4. Offline Payments

How can I handle check/cash/wire transfer payments with Chargebee?

Problem Statement

You want to know how can I handle check/cash/wire transfer payments with chargebee.

Solution

This article also answers:

  • Can I use Chargebee if I don't collect credit card payments?
  • Chargebee doesn't support any gateways in my country. How can I manage my payments with Chargebee?
  • Manually marking invoices as PAID for offline payments is time-consuming. Can I automate this?

Payments collected outside Chargebee (cash/check/wire transfer,etc.) are termed as offline payments. These can be easily tracked with Chargebee.

For customers paying offline Auto Collection has to be turned OFF. On every renewal, invoices will be auto-generated in Payment Due state. On receiving the payment, just hit the Record Payment option on the invoice details page and the invoice status will move to PAID. More on this here.

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When you don't have a gateway supported by Chargebee, just let Chargebee take care of the invoicing and handle the payments on your end as discussed above.

Furthermore, you can consider using our APIs to automate the offline payment management workflow. Because manually marking the invoice as PAID can be cumbersome on a large scale. More information here**.

Related Articles

How do I enable offline payment methods?
Direct Debit Payments in the United States
Payment Failed but not updated in Chargebee
How Offline Payments work ( Xero, Netsuite, Quickbooks)
How do I delete the refund recorded offline?

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