New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now
Docschargebee docs
HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates

  • Release Notes

Payment Methods

  • Payment Methods Overview
  • Cards
  • Direct Debit
  • Bank Based Payments
  • Wallets
  • Vouchers
  • Articles and FAQ

Payment Gateways and Configuration

  • Payment Gateways Overview
  • Chargebee Test Gateway
  • Stripe
  • PayPal Payment Services
  • Chargebee Pay
  • Adyen
  • Authorize.net
  • Bambora (formerly Beanstream)
  • Bank of America
  • BluePay
  • BlueSnap
  • Braintree
  • Checkout.com
  • CyberSource
  • dLocal
  • EBANX
  • Ecentric
  • Elavon
  • E-xact Direct Integration
  • eWay Rapid
  • Global Payments
  • GoCardless
  • J.P. Morgan Mobility Payment Solutions
  • Metrics Global
  • Mollie
  • Moneris
  • Network Merchants Incorporated (NMI)
  • Nuvei
  • Orbital (Chase Paymentech)
  • Pay.com
  • Paymill
  • Paystack
  • Pin Payments
  • QuickBooks Payments
  • Razorpay
  • Sage Pay
  • Solidgate
  • Tempus
  • Twikey
  • Windcave
  • Worldline Online Payments(formerly Ingenico)
  • Worldpay
  • Articles and FAQ

Level 2/3 Data Support

  • Level 2/3 Data Support

Advanced Routing

  • Advanced Routing

Dunning

  • Dunning
  • Articles and FAQ

Offline Checkout

  • Offline Checkout
  • Articles and FAQ

Transaction Sync & Invoice Mapping

  • Transaction Sync and Invoice Mapping

Fraud Management

  • Fraud Management

Error Handling

  • Errors with Root Cause and Troubleshooting

Payment Lifecycle Logs

  • Payment Intents
  • Transactions
  • Gateway Activity Logs
  • Gateway Webhook Logs
  • Articles and FAQ

Others

  • Reach (Merchant of Record)
  • Payment Verification
  • Bulk Deletion of Payment Methods
  • Custom Payment Methods
  • Payment Initiator Parameter
  • PSD2 and Strong Customer Authentication
  • RBI e-Mandate
  • RBI Tokenization Regulations
  • Chargeback Management
  • Transaction Descriptors
  • Payment Preferences
  • Visa Trial Rules
  • Mastercard Trial Rules
  • Co-badged Card Compliance
  • Articles and FAQ
  1. Payments
  3. Payment Gateways and Configuration
  5. Articles and FAQ
  6. Chargeback Automation
  1. Payments
  3. Payment Gateways and Configuration
  5. Articles and FAQ
  6. Chargeback Automation

How to use chargeback management with Braintree and Authorize.net?

Problem Statement

You want to know how to use chargeback management with braintree and authorize.net.

Solution

Currently, Braintree and Authorize.net are not supported for Chargeback automation. The payment gateways that are qualified to handle the Chargeback management process with Chargebee are:

  • Stripe
  • Adyen
  • GoCardless
  • Mollie

To enable Chargeback management, follow these steps: Click Settings > Configure Chargebee > Billing LogIQ > Chargeback management.

image

Chargebee supports Chargeback management for Card and SEPA-based payments only.

To know more about the prerequisites for chargeback automation refer to this link.

Related Articles

SEPA Chargeback not automatically reflecting in Chargebee
Chargeback automation - Currency
Chargeback automation isn't working
How does Chargebee take care of Chargeback fees?

Was this article helpful?