How does Chargebee take care of Chargeback fees?

Problem Statement

You want to know how Chargebee handles chargeback fees. Every chargeback typically has an associated fee.

Solution

Chargebacks are processed by the payment gateway. Chargebee records the transactions from the gateway; it does not process or charge fees. Chargeback fees are applied and deducted by the gateway.

Contact your payment gateway to understand their chargeback fee structure and how fees are charged.