Net Days or Net D is a form of payment term that refers to the period within which a customer has to pay for their outstanding invoice (net amount) for the service/product received.
The Net D terms specify that the seller expects to receive the payment within a specified number of days after the service has been activated or the product has been dispatched.
In Chargebee, Net D can be set to anywhere between Net 1 to Net 180. There are a set of default values available and you can add more values within that range. Moreover, you can set specific Net D values for each customer in Chargebee.
If the payment term specified for a customer or an invoice is Net 30, the total invoice amount is to be paid within 30 days.
The following diagram explains the Invoice Status Life Cycle:
Say, you've set Net 15 for your payment term. When an invoice is in the process of being generated, the Chargebee application checks whether Net D is enabled for your site. With Net D enabled, the invoice now moves to Posted status. The customer can now make the payment within the defined term, which in this case is 15 days. When the payment is made within 15 days, the invoice status is updated to Paid. If the customer fails to make the payment even after 15 days, the status will be Payment Due or even Void based on the payment.
To include Net D as a payment term in your invoices, follow these steps:
Click Settings > Configure Chargebee > Billing LogIQ > Payment Terms and click Enable Payment Terms.
Select to enable Net D for Offline payment method and Online payment method as required. Once enabled, you cannot disable Net D for the selected payment methods.
Set a default payment term for the site using Choose Default Payment Term.
The options are as shown in the screenshot above:
Due Upon Receipt: Select this option to not use any specific payment terms.
Net 7 to Net 90: These are the payment terms available out-of-the-box in Chargebee.
Add New Term: This allows you to add a custom Net D term to the list of available options.
Click Update Billing LogIQ.
After net D is enabled, the payment term chosen is applied to all new customer records created henceforth depending on the payment method for which Net D is configured.
Apart from configuring payment terms at a site-level in your Chargebee site, here are two ways in which you can set payment terms for specific customer records:
Via Web Interface
The Payment Term set under Billing LogIQ is applied to all customers who are paying via offline and/or online mode, based on your configuration. (That is, customers for whom Auto Collection is turned OFF and/or ON).
You can modify the payment term for a specific customer from the customer details page as shown below:
Once Payment Terms is enabled, invoices get created in Posted status for Active subscriptions.
The invoice also displays the payment term (Net 15 or Net 30 days) and the due date for the payment, which is the date on which the invoice is generated + the number of days set as payment terms.
To display the Payment Term and Due Date in the Invoice PDF, you need to enable the Payment Terms & Due Date(Invoice Only) option under Settings > Configure Chargebee > Invoices & Credit Notes.
You can change net D at the Site level the same way you enable it. However, this does not affect existing customer records. Only new customer records created from then on, store the new setting.
You can also update Net D for a particular customer by navigating to the customer details page and using the Edit Customer link.
Once changed, the new setting only applies to new invoices generated for the customer from then on; existing invoices are not affected.
You can search for posted invoices using the Status = "Posted" filter via the Chargebee site and the API.
Chargebee can send emails to your customers informing them that an invoice has been Posted and when it's due for payment. These emails can be sent based on the version of email notifications enabled for your Chargebee site.
If you have Email Notifications V1 enabled for your Chargebee site, navigate to Settings > Configure Chargebee > Email Notifications and enable Net D - Payment Due Reminder. Customize Template option allows you to configure the email to be triggered before a specific number of days.
If you have Email Notifications V2 enabled in your Chargebee site, configure the email notifications for Net-D by navigating to Settings > Configure Chargebee > Email Notifications > Invoices & Payments > Payments Terms (Net-D).
Toggling the switch enables the email notification for Net-D Payment Due Reminder.
Click here to know more on how to configure emails in Email Notifications V2.
The Payment Terms option is displayed in the create customer page as shown here:
The number of Net days is displayed in the customer details page as shown here: