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Product Updates

  • Release Notes

Getting Started

  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Developer Resources
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee

  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee

  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model context protocol)

Product Catalog

  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions

  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers

  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Invoices, Credit Notes and Quotes

  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes

  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities

  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Managing payments with ChargebeeJS
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration

  • Users & Roles
  • Custom Fields & Metadata
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Reports and Analytics

  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations

  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Order Management
  • Mobile Subscriptions (Legacy)
  • Other Integrations
  • Articles and FAQ

Data Privacy & Security

  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Product Catalog
  4. Articles and FAQ
  1. Billing
  3. Product Catalog
  4. Articles and FAQ

Addons

What are non-recurring addons?
How to restrict certain addons for specific plans?
My customers cannot add addons to their existing subscription
The addon trial details are not reflecting when I cancelled and reactivated the subscription
Can I set trial period for addons?
Where can I export non-recurring addons or charges in Chargebee?
Limitations of addon trial
How will invoices be generated for addons in trial?

Charges

Edit the quantity of addons on "Add One-Time Charges and Addons" page.
How to add one-time or quick charges to a customer or subscription?
How to add billing or shipping address for one-time charges using API?
How to create a Charge/non-recurring addon in Latest Product Catalog?
Adding One-time Charges and Addons Latest Product Catalog
How to set differential pricing for charges in Latest Product Catalog?
Backdating charges and quick charges

Coupons

What are coupon codes/ coupon sets in Latest Product Catalog?
How will the coupon code behave?
How my customer used the one-time coupon twice on the same subscription. How to prevent this from happening?
How is coupon validity different from coupon duration?
Does coupon support valid from to start the discount?
How to create a Coupon in Latest Product Catalog?
Bulk coupon code generator
Is it possible to limit the coupons only to certain plans via the UI?

Plans

Editing a Plan's Pricing & Billing Frequency
Will a new plan price affect the existing subscriptions?
Is there any option to add a trial period for a subscription/plan?
How do I collect the setup fee upfront for a trial subscription?
How do I setup paid trial for my plans, in Chargebee?
What is the maximum duration of a trial period that I can offer using Chargebee?
How do I create a zero-dollar or zero cost plan in Chargebee?
What happens when I delete a plan in Chargebee?

Plans Subscriptions

How to create an Item Specific Checkout URL for Latest Product Catalog?

Product Catalog Overview

What are the Sidebar improvements (Action Panel) on Latest Product Catalog?
Can I edit the units or quantity labels in Chargebee?
Best Practices for Naming Subscription Products and Tiers

Migration

Will the plan ID be linked to the subscriptions in Legacy Product Catalog be changed after the site is migrated to Latest Product Catalog?
Can I move only selected plans and addons to Latest Product Catalog?
How can we test our code after the Latest Product Catalog upgrade on our Test Site?
Can we change the structure of our product catalog as a part of Latest Product Catalog migration ?
Is it possible to override quantity and price of tiered/Volume/Stairstep plan in Latest Product Catalog?
Do all plans in the 1.0 live system need to be mapped to a 2.0 item price id i.e. even archived ones?
Advantages of Latest Product Catalog
How can I check if my site is on Coexistence Mode or Latest Product Catalog?

Product Family

How to list the items that belong to the same Product family?
How to group my plans and addons into product families?
How to create & edit a product family?
How to delete a product family?

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