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Product Updates

  • Release Notes

Getting Started

  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Developer Resources
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee

  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee

  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model context protocol)

Product Catalog

  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions

  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers

  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Invoices, Credit Notes and Quotes

  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes

  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities

  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Managing payments with ChargebeeJS
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration

  • Users & Roles
  • Custom Fields & Metadata
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Reports and Analytics

  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations

  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Order Management
  • Mobile Subscriptions (Legacy)
  • Other Integrations
  • Articles and FAQ

Data Privacy & Security

  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Hosted Capabilities
  4. Articles and FAQ
  1. Billing
  3. Hosted Capabilities
  4. Articles and FAQ

Recover Abandoned Carts

What is an Abandoned Cart?
How to track Abandoned Carts

Checkout

Pre-filling/Passing custom fields to hosted pages (via Plan URL)
Add drop-in script to images or buttons.

Hosted Checkout

Why is the checkout page not loading?
Redirect URL not working
Checkout V3 - FAQ
How can I collect the coupon codes on the V3 checkout pages during signup?
Content security policy for the Checkout page
How do I control the Quantity increments on the Checkout page?
Checkout page returns with exclamation marks when my customer tries to add his card details. What should I do?
How to import a Google font which has two words in the name?

Integration Options

Can I purchase one time add-on for a subscription from the customer portal?
Managing the Payment Source Redirect URL

Custom Fields

How to create a custom mandatory field?
How to rearrange fields in Chargebee?

Components & Fields

How to set the consent field mandatory in the Checkout?
Cannot load more than 5 accounts in self serve portal
How to verify if a customer has agreed to the consent on checkout?

Checkout V2 - Full Page

Is it possible to pass the locale/language while creating a checkout session?
Content Security Policy for loading the Checkout page
How can customers apply addons to their subscription when they signup via the checkout pages (V3)?
What is the signup flow in Chargebee?
How to configure return/redirect URLs in Chargebee?
How to resolve checkout error “Billing Country needed to validate the VAT number” ?
How to validate a payment method, during signup for a Trial?
Cannot see more than ten payment methods in hosted pages

Checkout V3 - Pop Up

How to configure return/redirect URLs for one-time payments checkout in Chargebee?
'Error: New checkout is not enabled on your test site.'
What are the benefits of Chargebee's checkout page?
How to add a unit-based charge on the URL?
Early closing of checkout popup (using hosted page)
How do I remove autofill of address fields in Checkout or portal?
How can I add or remove ‘Go to App’ from the self-service portal?
Close button does not work with 'Get Payment Link' option

Cancellation & Reactivation

I want my user to reactivate the canceled subscription from Portal

Configuring Checkout

Where do I see the feedback provided by the customer when cancelling a subscription from the customer portal?

Configurations

Redirection isn’t working on checkout pages generated using Drop-in scripts
Why the quoted plan quantity is different after the checkout for the new subscription?
Error - Uploaded image is scrambled
What payment methods are an option if you are using Hosted pages and components?
How can I offer a lifetime service/product to customers without creating a plan?
How to request for the Custom Domain feature?

Subscriptions API

Retrieve Subscription details on custom thank you page.
How to setup Google Analytics 4 in Chargebee?
Error while using Hosted Pages for Checkout API in case of tier-based pricing

Chargebee JS

Unable to receive events on cbportal while using ChargebeeJS
Why coupon with the full discount is asking for payment information?
Hosted checkout not loading on Safari mobile browser
Is it possible to reduce the number of clicks on the portal for editing a subscription?

Events & Webhooks

How can I figure out the one-time checkout payment from the webhook/events data?

APIs

Can I pass Google Analytics parameters along with Chargebee's hosted page URL?
How can I restrict the countries at billing, shipping, and card addresses as a self-serve action?
I am collecting the name and email on the checkout page but they don't appear on the subscriptions page. Why?

Portal V2 - Pop Up

Can I disable the billing address section based on the payment method chosen at checkout?
How to hide plans/addons in Chargebee's portal?
How to mark some fields as mandatory in Checkout?
How to edit font in checkout and self serve portal?
The “Display in Hosted pages” option is not found under the plans
I am trying to pass the MetaData parameter while updating subscriptions using API. However, the response does not have the metaData passed.

Self-serve Portal

Can I have "Chargebee Login" and "SSO on API" both at the same time to manage the access to the Self Serve Portal?

Checkout Layout Customization

I would like to re-direct my customer to the Edit Subscription (Customer Portal) page directly from my website. What API call can I use?
What is the difference between Tracking Pixels and Google Analytics in Chargebee?
Tracking code / Pixel tracking

Hosted Checkout Hosted Self-Serve Portal

How to discarded or retain payment method when an invoice is created?
How to validate the login of a user for the website using Chargebee's login credentials?

Embedded Checkout

Setting up Fixed increments on Checkout page.

Analytics

Session validity time for a customer portal link created via API
The configured Invoice notes are not getting displayed while importing an invoice via API call. Why?
How can customers apply an addon to their subscription when signing up via the checkout pages (V2)?
What are the different methods to integrate with Chargebee?
V3 hosted page in an iframe is not supported

Portal

My customers are unable to see specific plans on the portal. Why?
What are the login methods available with Chargebee?
How can I show plan description on checkout pages?
How to remove/edit the sidebar content on the checkout page?
How can I attach a link to our legal terms and privacy policy pages on the checkout page?
With the V3 hosted pages, is it possible to attach a link to our legal terms and privacy policy pages on the checkout page?
Setting up Facebook Pixel Tracking if I’m using Chargebee Checkout (V3)
How do I send a user a link to a self-service page to signup for a subscription?

Hosted Self-Serve Portal

How to allow trial users to sign up without entering their credit card details?
How to set up 'Thank You' page goals in Google Analytics?
Can my users edit their subscriptions or add addons using the customer portal?
How to create a subscription/customer without Chargebee's checkout?
Is it possible to set a future start date for a subscription via drop-in script?
How to display additional addons on the checkout page?
Chargebee checkout pages
How to edit the cancelled subscription message displayed on the customer portal?

Managing payments with ChargebeeJS

Can we create an addon checkout process that would modify an existing subscription?

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