Product Updates
Getting Started
- Overview
- Chargebee Billing Data Centers
- Object Relationship Model
- Developer Resources
- Chargebee Tech Glossary
- Articles and FAQ
Implementing Chargebee
AI in Chargebee
Product Catalog
Subscriptions
Customers
Invoices, Credit Notes and Quotes
Taxes
Hosted Capabilities
- Overview
- Payment Components
- Managing payments with ChargebeeJS
- Mobile-Optimized Hosted Pages
- Articles and FAQ
Site Configuration
- Mandatory Fields
- File Attachments & Comments
- Advanced Filter Options
- Multi-decimal Support
- Configuring Reason Codes
- API Keys
- Time Zone
- Time Machine
- Transfer Configurations
- Articles and FAQ
Reports and Analytics
Integrations
Data Privacy & Security
- Two Factor Authentication
- SAML Single Sign-On
- System for Cross-Domain Identity Management (SCIM)
- EU-GDPR
- Consent Management
- Personal Data Management
- Compliance Certificates
- HIPAA Guidelines
- PCI Recommendations and Integration Types
- Articles and FAQ
Data Operations
Time Zone
Chargebee allows you to make and record your transactions in the time zone of your choice. The updated time zone will reflect in every related event in your Chargebee site.
To configure the time zone for your business entities, see this documentation. Enable the Multi Business Entity feature before configuring the time zone for your business entities.
Test Site
During sign up, Chargebee's Test Site follows the time zone of your browser by default.
Live Site
When you switch from Test Site to Live Site, you will be prompted to update the time zone.
The time zone is set for the Chargebee site and will be the same for all users, regardless of their location. For example, if your Chargebee site is set to EST, all users will see records in EST.
Changing Time Zone
You can update the time zone set in your Chargebee site (both Test and Live). To do this, go to Settings > Configure Chargebee > Business Profile > Change Time Zone. Here, you can update the time zone for your Chargebee site.
Changing time zone will affect the following dashboard metrics:
Changing the time zone will affect the following dashboard metrics:
- Sales
- New Sales
- Payments
- Refunds
- Signups
- Sales Reversals
FAQ
1. Can multiple Chargebee sites under a Chargebee account have different time zones?
Yes, a Chargebee account can have multiple sites, each set to a different time zone.
2. Will changing the time zone affect my plan settings or the next billing date in Chargebee?
Updating the time zone in your Chargebee site will not affect your plan settings or the next billing date. For example, if you update the time zone from UTC to NZDT, your Chargebee site will reflect the current New Zealand time, and this update will be reflected in the next billing date as well.
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