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Product Updates

  • Release Notes

Getting Started

  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Developer Resources
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee

  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee

  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model context protocol)

Product Catalog

  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions

  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers

  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Invoices, Credit Notes and Quotes

  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes

  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities

  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Managing payments with ChargebeeJS
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration

  • Users & Roles
  • Custom Fields & Metadata
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Reports and Analytics

  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations

  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Order Management
  • Mobile Subscriptions (Legacy)
  • Other Integrations
  • Articles and FAQ

Data Privacy & Security

  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Taxes
  4. Articles and FAQ
  1. Billing
  3. Taxes
  4. Articles and FAQ

Configuration

Can I exempt selected customers from paying taxes?
How to calculate Tax Reversal for a month?
Can I collect tax from customers outside my country?
Can I configure taxes for both B2B and B2C?
How to Edit the Tax Rate for one individual EU country
What are all the valid values for the field "tax2_juris_type" in the Upload CSV file for taxes?
How to find the ID of a tax profile in your Chargebee site?
Error - billing_address[line1] should not be sent as third-party tax integration is used to calculate tax for this invoice

Country-specific Taxes

Why is the HSN number not displayed in Invoices?
Unable to enable "I have registered for GST" field in checkout portal
My company is incorporated in a Non-EU country, do I have to charge EU VAT for customers from the European Union?
'[Message] This customer''s location couldn''t be validated as required for compliance with the new EU VAT 2015 rules. Subscriptions for this customer will cancel upon renewal if the required information isn''t updated.'
Subscription canceled due to EU VAT compliance
I haven't registered for VAT MOSS. How can I display my company's VAT number on the invoices?
Enable VAT number validation

Taxes

When an invoice is generated and paid via account credits, the tax is not added. Why?
What is Tax Amount Withheld or Tax Deducted as Source (TDS)
How to setup Tax amount withheld for TDS?
How do I add sales tax to a drafted invoice in Chargebee?
Which address is considered for Tax calculation in Chargebee?
Why do I see the error when updating the organization address?

EU VAT

Use local currency to display VAT in Invoices
This customer's location couldn't be validated as required by the new EU VAT 2015 rules
Can I configure taxes for both digital and physical products if I am selling within the EU?
Apply taxes without collecting address in checkout

Configuring Taxes

Is 0% a valid tax rate of VAT ?
Uploading customized tax settings (CSV)
Update your EU VAT number in Chargebee to avoid being charged EU VAT in your invoice
What is consistent pricing in Chargebee?
How to configure Inclusive or Exclusive taxes in Chargebee?
I want to shift from an exclusive tax to inclusive tax, is that possible?
The tax value is different or incorrect
Tax line item not showing on the invoice

VAT

Sorry, we were unable to process this transaction because we could not verify your location. Please use a credit card issued from the same country as provided in the Billing information
VAT validation feature
How could I configure VAT for the Canary Islands and other autonomous regions outside Spain/EU?
Tax labels are showing incorrectly on invoices. How can I correct it?

Indian GST

How is GST managed in Chargebee?
How does the tax breakup look for SGST and CGST in invoices?

Anrok

Anrok Integration FAQ

Australian GST

Tax invoice rules - GST Australia
How to configure GST in Australia?

UK VAT EU VAT

How to configure and display merchant's VAT number on the invoice?

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