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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page
    • Integrate Chargebee Retention via Chargebee.js
    • Installing Chargebee Retention via the pre-cancel API
    • Estimating Engineering Time & Effort
    • Processing Cancels and Offers
    • Configuring Cancel Management without a Billing Integration
    • Configuring Offer Management without a Billing Integration
    • Passing Data to Chargebee Retention
    • Chargebee Retention Field Mapping
    • Setting up a Custom Domain
    • Save and Cancel Return URL Setup
    • Activity Log and Error Reporting
    • Display Revenue in Reports
    • Using Webhooks
    • Manage Alerts
    • CSS Reference
    • Setting up multiple apps (Enterprise Plan)
    • Removing test sessions from reporting
    • External Reason Key
    • Billing Admin User Role
    • The Essentials Plan
    • Managing your Chargebee Retention Plan and Usage Limits
    • Adding Chargebee Retention to ReCharge's Affinity Theme
    • Managing your team in Chargebee Retention
    • Managing Teams to Control App Access

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Settings and Installation
  5. Navigating the Chargebee Retention Settings Page
  6. Display Revenue in Reports
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Settings and Installation
  5. Navigating the Chargebee Retention Settings Page
  6. Display Revenue in Reports

Display Revenue in Reports

Many of our customers want to display revenue along with customer totals in their Chargebee Retention Dashboard and reports. Now regardless of whether or not you have integrated billing, you can map a # field value into the Revenue configuration in your Settings page. So long as that field is consistently passed via the Chargebee Retention.JS or one of our Enrichment Integrations, your reports will display Revenue values.

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For customers who are integrated with Stripe or Recurly, we have the ability to pull Revenue back via our attribution integration and display the actual values that are on the Subscription record. We have two options in this case, display the Chargebee Retention MRR or the full Subscription Value. If you are not integrated with Stripe or Recurly, you can provide a numeric field that we will use to populate the Revenue values. To get started, navigate to Settings > Setup > Revenue in Reports.

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You will see the option to choose a customer field or billing as the source. If you choose Customer field you will get a dropdown with all the # field values you have mapped in Chargebee Retention Field Mappings.

Once you have saved, we will queue up an update to your in-app reports that will refresh once the Revenue field is ready to be displayed.

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