On Demand 40 mins

Scaling a SaaS Business: How to supercharge growth for long-term success

Hosted by
Krish Subramanian
Krish Subramanian
CEO and Co-founder,
Chargebee
Brad Coffey
Brad Coffey
Chief Customer Officer,
Pipe
Hosted by
Krish Subramanian
Krish Subramanian
CEO and Co-founder,
Chargebee
Brad Coffey
Brad Coffey
Chief Customer Officer,
Pipe
Scaling a SaaS Business: How to supercharge growth for long-term success
An in-depth chat with Krish Subramanian, CEO of Chargebee and Brad Coffey, Chief Customer Officer at Pipe
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An in-depth chat with Krish Subramanian, CEO of Chargebee and Brad Coffey, Chief Customer Officer at Pipe

From inception to scale, founders and business leaders have to make timely and strategic decisions that directly impact their company’s growth. However, oftentimes this growth leads to operational complexities – both internal and external. To avoid these inevitable challenges, you must consider the key elements for building and scaling successful SaaS and subscription businesses.

In this fireside chat, Krish Subramanian, CEO of Chargebee, was joined by Brad Coffey, Chief Customer Officer at Pipe, to discuss how to prepare for such complexities and the lessons learned from their journeys as leaders at fast-growing SaaS companies.

Some of the key questions discussed during their chat:

  • What makes a great subscription business?

  • How do you know if you have a product-market fit?

  • What can you do to drive the metrics that really matter?

  • When is it a good time to start considering becoming a multi-product company?

  • How can the right tooling and capital stack reduce operational complexities?

21000+ businesses love us, and here's what they have to say

Chargebee is robust yet cost-effective enough to really architect a complex solution using simple methods. We wouldn't change or consider it even as we scale above the 10 million ARR mark.
Flexibility around subscription types is probably the biggest win — Chargebee cut down time spent managing subscriptions by about 80% compared to our previous process.
Using Chargebee is also one less area we have to worry about as we scale. We know that it'll adapt to most if not all situations that'll come up in the future.

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