Vanity Metrics Bar

When you navigate to the Home page of your Chargebee site, the bar on top displays the following key metrics at a quick glance:

Total MRR

Chargebee calculates Total MRR from all subscriptions in Active and Non-Renewing status as of date. The system includes non-recurring addons and coupons based on configurations. Refunds, taxes, and ad hoc charges are not included.

Total Monthly Recurring Revenue (MRR) represents the predictable recurring revenue earned from subscriptions in a specific period. As the name indicates, Chargebee calculates MRR for a monthly "duration". The MRR amount shown on the dashboard totals all your subscriptions' MRR. Click here to know more about MRR.

Total Active Subscriptions

Total Active Subscriptions is the total number of subscriptions in ACTIVE or NON RENEWING status as of date. It includes Active and non-renewing subscriptions in both paid and unpaid plans.

The Active Subscriptions give you a glance at the total number of subscriptions that are active as of a specific period, in both paid and unpaid plans. Active subscriptions are charged based on the plan, addons, and billing period. When your business is in its early stages, this is the number you should be chasing when optimizing for the highest growth potential.

Net Billing earlier known as Net Revenue

Net billing represents the total value of invoices generated during a specific period after excluding the value of associated credit notes. These reports appear based on Invoice and credit note date.

Net Billings means all amounts invoiced regarding the sale of products provided to a customer, less substantial discounts, credits, refunds, and allowances made. It is the aggregate of all amounts billed on the sales of any and all services and products and all revenues and other income from whatever source derived.

Net Payments

Net payments are the total value of payments received as of date, excluding refunds processed. The system reports this based on Payment and Refund transaction dates. Only successful payments and refunds are included.

"Net" means that the total amount becomes due for payment. The system processes a payment received from a customer with no notation regarding the invoice and refund.

Unpaid Invoices

The total number of invoices in ‘Payment Due' and ‘Not Paid' states and their associated value as of date.

An unpaid invoice equals an outstanding invoice. When a customer receives an invoice but doesn't pay by the due date, it becomes an outstanding or unpaid invoice. In simple terms, this represents a payment that a customer has yet to make. You may send out an outstanding invoice before the actual payment due date so that you can collect the payment on time. A past due invoice represents a payment that a customer has yet to make and is past the due date. Taxes are excluded.

Expected Revenue

Expected Revenue represents the revenue that you expect to receive during the period. It includes received and expected revenue from upcoming renewals as of date. Trial conversions and future activations with card and payment due invoices are optional.

Expected Revenue provides a reliable forecast of future sales for many companies. It represents the revenue expected from trial and future subscriptions. The term "expected revenue" refers to the forecast amount of money the company will earn from sales, services, and additional income streams. "Revenue" includes all money earned before division into salaries, marketing payments, expenses, and so forth. Setting an expected revenue figure helps sales and increases the overall revenue. Taxes are excluded.

• Expected Revenue this month - Revenue expected to be received this month.
• Expected Revenue last month - Revenue expected in the last month.
• Expected revenue today - Revenue expected to be received today.

Received Revenue

Received revenue represents the income received from sales of goods or the provision of services. In accounting, the terms "sales" and "revenue" are used interchangeably to mean the same thing.

• Received revenue this month - Actual revenue received this month = (Total value of payments received) - (Total value of refunds processed) during this month as on date. Reported based on the payment transaction date or settlement date if available and refund transaction date.
• Received revenue last month - Actual revenue received last month = (Total value of payments received during the last month). Reported based on the payment date.
• Received revenue today - Actual revenue received today = (Total value of payments received) - (Total value of refunds processed) today. Reported based on the payment transaction date or settlement date if available and refund transaction date.

Signups

The total number of subscriptions signed up during the period. The system reports this based on the earliest date out of the subscription start date, activation date, trial start date, and creation date.

Sign up means to register for an account. Sign up refers to creating an online account using an email address or a username and password. Once someone has signed up for a service, they can access their account by logging in.

• Signups this month - The total number of subscriptions signed up this month.
• Signups last month - The total number of customers who signed up for an account in the last month.
• Signups today - The total number of subscriptions signed up today.
• Signups yesterday - The total number of signups acquired in the previous day.

All reports include aggregate data from previous and current months (till date), and the charts display daily aggregates of individual data points.

Total Billing earlier known as Sales

This chart displays the total value of invoices generated during the period. The system reports this based on Invoice date. Taxes are included whereas voided and pending invoices are not included.

New Billing earlier known as 'New Sales' 

This chart displays the total value of first-time invoices of a subscription during the period. The system reports this based on the date of first-time invoices for a subscription. Taxes, voided, and pending invoices are not included.

Payments

This chart displays the total value of payments received during the period. The system reports this based on the payment transaction date. Only successful payments are included. Refunds, if any, are NOT factored in for this calculation.