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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide
    • Essentials Trial FAQ
    • Getting to know the Experience Manager
    • Chargebee Retention Category & Reasons
    • Editing Your Cancel Page
    • Edit your Cancel Page Template
    • Chargebee Retention Glossary
    • Retention Workflow Session Fees

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Configuring Targeting
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Configuring Targeting

Configuring Targeting

The Targeting tab is where you go to manage how customers see your Chargebee Retention experiences. This tab pulls in your various Pages and Audiences to create a "Routing Tree" that contains all the necessary logic to determine which Experience a canceling customer is presented. To navigate to the Targeting Tab log into your Chargebee Retention Admin App and navigate to Experiences > Targeting.

The Advanced Targeting tab allow you to define multi-variant tests across or within specific Audiences.

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If you have questions about which Targeting approach is best for your business, please contact retention-support@chargebee.com.

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