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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide
    • Essentials Trial FAQ
    • Getting to know the Experience Manager
    • Chargebee Retention Category & Reasons
    • Editing Your Cancel Page
    • Edit your Cancel Page Template
    • Chargebee Retention Glossary
    • Retention Workflow Session Fees

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Multi-CTA Offer Layout
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Multi-CTA Offer Layout

Multi-CTA Offer Layout

The Multi-CTA Offer Layout lets you present multiple options for a canceling user to select from in a single offer. There are a few use cases where this makes sense:

  • Present a user with multiple pause duration options (1,2,3 months for example)
  • Present a user with different plan options to choose from (5 meals, 10 meals, 15 meals)
  • Present a user with the option to view content or contact CX
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To create a Mult-CTA Offer, start by navigating to the Offer Library and selecting "New Offer". Choose the Offer Goal you would like to create a Multi-CTA Offer for and then select from the two Multi-CTA Layouts available.

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Next, you will be presented with the Multi-CTA Action selection, which lets you choose up to three CTA's to place in the Offer and lets you select which Action Types each CTA will have.

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From there you will be launched into the Offer Editor which will let you configure your Multi-CTA Offer. If you need help getting this setup, please contact retention-support@chargebee.com.

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