Docschargebeedocs

HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide
    • Essentials Trial FAQ
    • Getting to know the Experience Manager
    • Chargebee Retention Category & Reasons
    • Editing Your Cancel Page
    • Edit your Cancel Page Template
    • Chargebee Retention Glossary
    • Retention Workflow Session Fees

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Configuring your Holdout Page
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Configuring your Holdout Page

Configuring your Holdout Page

Chargebee Retention allows you to configure your "Holdout" page in the Experience Manager on the Pages tab.

image

The Holdout page is a no offer Experience that will serve as your default Cancel Experience and it cannot be archived or removed. We restrict this Holdout so that you cannot place an offer within it as we want the Holdout page to serve as a true "no offer" comparison to your test pages.

This page should always have a small % of traffic routed to it so that any external changes in performance can be isolated out from your Test Experiences. Typically we tell customers to send between 1-5% of traffic to this page. The key with the holdout page is changing it as little as possible so that it provides a consistent baseline over time.

Was this article helpful?