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Product Updates

  • Release Notes

Getting Started Guide

  • Getting Started Guide
    • Essentials Trial FAQ
    • Getting to know the Experience Manager
    • Chargebee Retention Category & Reasons
    • Editing Your Cancel Page
    • Edit your Cancel Page Template
    • Chargebee Retention Glossary
    • Retention Workflow Session Fees

Managing Experiences

  • Getting to know the Experience Manager

Reporting

  • Reporting Overview

Chargebee Billing Integration

  • Chargebee Billing Integration Features

Settings and Installation

  • Navigating the Chargebee Retention Settings Page

Integrations

  • Integrations Overview

Starter Churn Insights

  • Starter Churn Insights

Retention Best Practices

  • Testing in Chargebee Retention

Security

  • Chargebee Retention Security Overview
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Final Offer Layout & Action
Proactively retain, expand, and grow revenue with Chargebee Growth - the next evolution of Chargebee Retention.Built on top of Chargebee Billing, Growth empowers you to design, experiment, and deploy monetization strategies not just at the moment of cancel but across the entire subscriber lifecycle.Go through ourdocumentationto know more.
  1. Retention
  3. Managing Experiences
  5. Getting to know the Experience Manager
  6. Final Offer Layout & Action

Final Offer Layout & Action

The final offer layout in Chargebee Retention lets you present an offer after a user selects the cancel button in your cancel experience. This gives you one last chance to save a canceling user with your strongest offer.

This layout can only be placed in the final offer placement, and must always contain a Cancel Action along with whatever offer action is in the primary CTA. When the cancel action is selected, the user will be canceled and redirected to the Cancel Confirmation URL.

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To configure a final offer, go to your Offer Library and select the "New Offer" button. Select the Goal you want for this offer (Pauses tend to work well here or discounted Plan Changes) and then select the "Final offer" layout from the list of options.

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Finally select the action type you would like to use for the primary CTA and then you will be launched into the offer editor to begin configuring your final offer. If you have any questions, please contact retention-support@chargebee.com.

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