Chargebee Retention provides out-of-the-box reports that aggregate data from your customers' cancel sessions. When you sign up for Chargebee Retention, you will have immediate access to demo reports to help you understand the insights provided through the product. After you go live with Chargebee Retention, the reports will be cleared of demo data and reflect your live sessions.
Reports will be found under these tabs:
Please refer to this page for more information on the key metrics used within Chargebee Retention.
The Chargebee Retention Dashboard contains multiple reports that display a high level overview of your Cancel Page performance:
Reports on the Dashboard include a link to the Insights or Customers reports to provide a deeper dive into that area. Customers who have enabled Chargebee Billing or Recharge integration will also see Retention Lift and Cumulative Retained Revenue reports on the Dashboard.
The Insights reports provide a deeper level of detail into your cancel page performance.
The Trends reports provide a view of your cancel page performance over time (day, week, month, or quarter).
The Customers report list all of your customers that hit your Chargebee Retention cancel page, filtered by outcome: