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Product Catalog 1.0
The transaction section provides a summary of all transaction events that have occurred in your account.
It gives you transaction information such as the date, type, amount, and status of the transaction.
A transaction is automatically generated every time Chargebee performs a payment-related operation on an invoice, such as a successful charge, failure, authorization, or refund.
Note:
For the first invoice with auto-collection ON, if a payment transaction fails, the invoice/subscription will not be created. For recurring payments, invoices will be generated even if the payment transaction fails, and dunning process will kick in if enabled.
Success: Payment attempt was successful.
Voided: Payment attempt was canceled. The merchant may have canceled this for various reasons.
Failure: Payment attempt failed.
Timeout: No response received while trying to charge the card.
Unknown: Transaction needs to be checked and reconciled.
In-Progress: Waiting for response from the payment gateway.
Needs Attention: If payment confirmation is not received from the payment gateway, Chargebee terminates the connection.
Authorization - Authorization approved and funds captured from the cardholder.
Payment - The charge was successful and the payment has been received.
Refund - A refund transaction.
Payment Reversal - The process of refunding a completed payment. For example, in the case of direct debit payments, if the payment initially succeeds but later fails, a reversal transaction is created.
Card authorization is used to check if the card provided is valid and has sufficient funds to support the transaction. If the card is valid, then a card capture happens. This is when funds are transferred from the customer's account to the merchant's account.
The Refund option can be used to refund an unused amount. This can be done under Logs > Transactions. However, the option is only available after removing the payment from the invoice.
Note:
This option will only be available for credit card transactions.
The Record Refund option can be used to record the refund of an unused amount. This can be done under Logs > Transactions. However, the option is only available after removing the payment from the invoice.
The Reverse Transaction option can be used when a payment is collected via cheque and if the cheque bounces.
While using this option, the following points should be considered:
You can delete only offline transactions.
No change will occur if payments are deleted because only fully unused transactions can be deleted.
If a Payment Reversal has been deleted, the unused amount of the reference payment transaction will be increased.
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