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    I am unable to access some feature in Entitlement.

    Scope

    I am unable to edit features.

    I am unable to override entitlement items

    I don't have the option to override entitlements on subscription

    I don't have the option to change or delete entitlement on subscription

    I cannot create a feature - Entitlement.

    Summary

    Entitlements is currently in early access. Contact eap@chargebee.comto join the Early Adopter Program and enable this feature.

    Based on your role in Chargebee, you can perform various operations on the entitlements. Since entitlements directly impact the end-user, there is a need to limit access to who can view and make changes to it.

    Solution

    Given below is a table that lists out the possible roles and their permissions.

    RolesCreate FeaturesEdit FeaturesChange Item EntitlementsOverride Entitlements on SubscriptionsChange/Delete Entitlements on SubscriptionsView Entitlements
    Admin
    Sales Agent
    Customer Support
    Sales Manager
    Tech Support
    Analyst
    Finance Executive

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