Upgrade your Atomic Pricing account to Chargebee Growth
This upgrade applies to existing Atomic Pricing customers.
Overview
We’re upgrading your Atomic Pricing account to Chargebee Growth, to provide access to enhanced pricing capabilities and the broader Growth platform. With this upgrade:
- Pricing Tables support advanced capabilities such as Experimentation and Targeting.
- You get access to the full Chargebee Growth platform.
- Existing integrations and subscriber experiences remain unchanged.
Your subscribers won't see any changes. Everything you've built carries over exactly as configured. Below are answers to common questions about this upgrade.
FAQs
1. What is changing?
Your Atomic Pricing account will be upgraded to Chargebee Growth. This upgrade enables additional capabilities for Pricing Tables, such as Experimentation and Targeting, and provides access to the Chargebee Growth platform.
2. When will this happen?
Your upgrade is scheduled as part of a rolling rollout. Timing may vary by account. We’ll email you ahead of the change with details. You don’t need to take any action. When it’s time, the update will be applied automatically.
3. Do I need to pay to use Pricing Tables in Growth?
No. Pricing Tables in Chargebee Growth are available at no additional cost.
4. What if I already have a Chargebee Growth account and apps linked to my Chargebee sites?
If you already have a Chargebee Growth account with apps linked to your Chargebee sites, the existing Growth app will be used for the upgrade. No new account will be created.
5. What happens to my existing Atomic Pricing account and sites?
Your Atomic Pricing account and associated sites will be available in read-only mode for two months after the upgrade. After this period, they will be deprecated.
6. What happens to my historical reporting data?
You can continue to access your historical data by signing in to your Atomic Pricing site during the read-only period.
7. Do I need to update my existing Atomic Pricing integration?
No changes are required to your existing integration. Your subscriber experience will remain unchanged.
8. Do I need to do anything to upgrade?
No action is required. This upgrade will be applied to your account automatically.
9. Can I upgrade early, before my scheduled date?
Yes. If you’d like to upgrade early, reply to the email you received, contact your Technical Success Manager or Chargebee account team, or write to growth-support@chargebee.com.
10. How do I access Chargebee Growth after the upgrade?
- Sign in to Chargebee Growth with your Chargebee-linked email.
- If you have multiple Growth apps, select the app you want to access from the left pane as shown in the screenshot below.
- On the left pane, go to Offers > Pricing Tables.
11. What happens to teammates who had access to my Atomic Pricing site?
All users who had access to the Atomic Pricing site will be granted access to the corresponding Growth app after the upgrade.
12. What should I keep in mind when using Chargebee Growth Pricing Tables?
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Future changes to existing Pricing Tables: All updates to existing Pricing Tables must be made in Chargebee Growth.
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Creating new Pricing Tables: All new Pricing Tables must be created and managed in Chargebee Growth.
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Pricing Table theme: You can configure Pricing Table branding in your Growth site by navigating to Experiences > Branding > Pricing Tables.
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Branding overrides Pricing Tables with identical theme configurations from Atomic Pricing will be grouped under the same Branding Override in Growth. For example, If your Atomic Pricing site has three distinct theme configurations, they will be mapped in Growth as one Default Brand and two Branding Overrides.
13. Will my subscribers see any changes?
No. This is purely an update to your account setup. Your subscribers won't see any changes.
14. Who do I contact if I have questions?
Reply to the upgrade email you received, and our team will get back to you. You can also reach out to growth-support@chargebee.com directly for any questions or help.