A transaction descriptor is meant to describe a transaction in order to help your customer easily recognize the transaction.
Chargebee provides you with the option of adding the transaction descriptor that will appear on your customers' card/bank statements. However, the customer's bank will decide how these descriptors appear on the bank statement. Which means, the bank can decide on the number of characters, capitalization of letters and words, and so on.
Additionally, the gateway you use may have several rules and restrictions about the descriptors that they pass on. The character limitations imposed by the various payment gateways we support, are as below:
Alphanumeric (A-Z, a-z, 0-9) string; characters allowed:
Maximum no. of characters allowed: 10 characters
Alphanumeric(A-Z, a-z, 0-9) string; characters allowed:
Maximum no. of characters allowed: 140 characters
Alphanumeric (A-Z, a-z, 0-9) string; characters allowed:
Maximum no. of characters allowed: 11 characters
Character restrictions:
Format: < DBA > * < Product Descriptor >.
Specify the merchant provided description that shows on the customer's bank statement for the transaction. No limitations. Chargebee will truncate the descriptor if it exceeds 140 characters. Shown as merchant-name-descriptor.
Format of the descriptor:
< PP *|PAYPAL * > < Merchant descriptor present in gateway > < 1 space > < soft descriptor >
Character length and limitations:
The alphanumeric soft descriptor can contain only the following characters:
The maximum number of characters allowed is 22 characters. Of this, the PayPal prefix uses 4 or 8 characters of the data format.
The soft descriptor sent to the payment processor is: "AMZ* < soft descriptor specified here >".
Default format: "AMZ* < SELLER_NAME > amzn.com/pmts WA"
Maximum no. of characters allowed: 16 characters
No limitations. Chargebee will truncate the descriptor if it exceeds 140 characters.
Does not accept descriptors.
